Simon Macapagal
Chicago
Overview
4
4
years of professional experience
Work History
Treatment Coordinator
Chicago Dental Studio
Chicago, IL
08.2024 - 06.2025
- Coordinated patient appointments and treatment plans to enhance clinic efficiency.
- Managed insurance verification processes to ensure accurate billing for services rendered.
- Assisted patients in understanding treatment options and financial responsibilities.
- Streamlined communication between dental staff and patients to improve overall satisfaction.
Treatment Coordinator
Dentologie
Chicago, IL
01.2023 - 06.2024
- Minimized scheduling conflicts and optimized dentist's time by ensuring a efficient and patient appointments.
- Developed an average of 35 treatment plans per day.
- Held a 91% scheduling acceptance rate for recommended treatments.
- Maintained record keeping of treatment acceptance utilizing google sheets.
Caregiver
North Shore Home Care
Glenview, IL
02.2022 - 12.2022
- Assisted the elderly with a range of personal needs such as exercise, bathing and grooming.
- Developed a strong rapport with patients and patient’s family to ensure comfortable and trusting care environment.
- Communicated with hospice personnel to ensure all records and providers were up to date for the patient's plan of care.
Front Desk Receptionist
StretchLab
Park Ridge, IL
07.2021 - 02.2022
- Assisted clients with booking and confirming services, online reservations, answering questions and client billing.
- Maintained up to date knowledge of various sales promotions, offered services and policies to recommend personalized amenity bundles.
Education
Associate in Science - Behavioral Science
Las Positas College
Livermore, CA12.2022
Skills
- Google Suite Tools
- Customer Service
- Problem Solving
- Organizational skills
- Strong Time Management
- Proficient In Dentrix Ascend
Timeline
Treatment Coordinator
Chicago Dental Studio
08.2024 - 06.2025
Treatment Coordinator
Dentologie
01.2023 - 06.2024
Caregiver
North Shore Home Care
02.2022 - 12.2022
Front Desk Receptionist
StretchLab
07.2021 - 02.2022
Associate in Science - Behavioral Science
Las Positas College