Silas Burkett
Wood River
Summary
Service-oriented professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Overview
5
5
years of professional experience
2019
2019
years of post-secondary education
Work History
General Manager
Show Me Reptiles
Saint Peters
07.2023 - Current
- Oversaw daily operations of reptile retail and educational programs.
- Managed inventory, ensuring quality and availability of reptiles and supplies.
- Coordinated staff schedules to maintain efficient customer service levels.
- Resolved customer inquiries and concerns regarding reptiles and products.
- Implemented marketing strategies to promote special events and species features.
Store Associate
Famous Footwear
Alton
09.2020 - 11.2022
- Assisted customers in selecting footwear and accessories for various needs.
- Managed inventory levels and organized stockroom for efficient operations.
- Operated point-of-sale system for processing transactions and returns.
- Collaborated with team members to achieve daily sales goals effectively.
Assistant Manager
Spencer's Gifts
Alton
08.2020 - 04.2022
- Assisted in managing daily store operations and team activities.
- Trained and developed staff on customer service standards and sales techniques.
- Oversaw inventory management, ensuring stock levels met customer demands.
Education
Alton Highschool
Alton, ILSkills
- Inventory management
- Marketing strategy
- Staff scheduling
- Customer relationship management
- Event planning
- Team leadership
Timeline
General Manager
Show Me Reptiles
07.2023 - Current
Store Associate
Famous Footwear
09.2020 - 11.2022
Assistant Manager
Spencer's Gifts
08.2020 - 04.2022
Alton Highschool