Sierra Franklin
Rockford,IL
Summary
Dynamic Recovery Specialist with a proven track record at Rosecrance, excelling in client relationship building and active listening. Recognized for enhancing client satisfaction through effective communication and problem-solving. Skilled in maintaining high standards of cleanliness and safety, ensuring a reliable and efficient service environment.
I believe I am prefect for your Sterile Processing role because i have a solid foundation in processing operations and history of contributing to smooth and efficient workflow. I Demonstrate ability to handle complex equipment and perform quality checks. I understand that cleanliness is the number 1 goal when working with public Health/ Safety. Knowledgeable on OSHA and FDA protocols.
Overview
4
4
years of professional experience
Work History
Recovery Specialist
Rosecrance
07.2024 - Current
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Improved client satisfaction through timely communication and resolution of account discrepancies.
- Supported clients with compassionate, empathetic face-to-face conversations about life.
- Gave out community resources to individuals who benefited from them.
Processing Operator
Frito Lay
05.2022 - 03.2024
- Complied with all regulatory requirements, contributing to a strong safety record for the facility.
- Provided backup support for other operators as needed, demonstrating adaptability within a dynamic work environment.
- Maintained high quality standards by conducting regular inspections of products for defects or deviations.
- Supported continuous improvement initiatives by participating in cross-functional teams and providing feedback on processes and operations.
- Operated fully automatic TC fryers. I've made Doritos, Fritos, and Tostitos.
- Cleaned my department twice a shift, making sure there was no mold, or foreign objects that could contaminate the food.
- Collaborated with team members to optimize workflow and achieve overall operational goals.
- Enhanced production efficiency by monitoring and adjusting machine settings according to product specifications.
Packaging Machine Operator
General Mills
09.2021 - 02.2022
- Troubleshot machine alarms and jams, repairing machines and thoroughly documenting results.
- Documented weight of package and centerlines.
- Assisted in training new employees on proper machine operation, safety protocols, and company policies.
- Improved packaging efficiency by implementing standardized operating procedures for machine setup and operation
- Manually packed granola bars in boxes as well as running the wrap machine.
Education
No Degree - Sterile Processing
U.S. Career Institute
Fort Collins, COSkills
- Client Relationship building
- Active listening
- Responsible and reliable
- Multitasking
- Excellent communication
- Problem-solving
- Teamwork and collaboration
- Time management
- Attention to detail
- Cleaning and sanitization
Timeline
Recovery Specialist
Rosecrance
07.2024 - Current
Processing Operator
Frito Lay
05.2022 - 03.2024
Packaging Machine Operator
General Mills
09.2021 - 02.2022
No Degree - Sterile Processing
U.S. Career Institute
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