Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sidney Osland

Streator

Summary

Dynamic and dependable professional with a positive attitude and strong customer service skills, honed at Chix as a Delivery Driver. Proven ability to enhance customer satisfaction through timely deliveries and effective problem-solving. Recognized for exceptional time management and attention to detail, ensuring quality service in fast-paced environments.

Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

3
3
years of professional experience

Work History

Delivery Driver

Chix
10.2023 - Current

Completed on-time deliveries by choosing best and most efficient routes.

  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.

Waitress Trainee

Chippers Grill
03.2023 - 08.2023
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
  • Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
  • Displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.
  • Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
  • Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
  • Maintained professional demeanor even difficult interactions resolving conflicts tact diplomacy.

Education

Streator Township High School
Streator, IL
05.2025

Skills

  • Positive attitude
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Dependable and reliable
  • Problem-solving

Timeline

Delivery Driver

Chix
10.2023 - Current

Waitress Trainee

Chippers Grill
03.2023 - 08.2023

Streator Township High School
Sidney Osland