Shuwan Tuinstra
Lake Zurich,IL
Summary
Experienced Quality Assurance Analyst with a proven comprehensive testing and defect resolution track record. Collaborative team player adept at executing test cases, implementing effective strategies, and ensuring compliance with mortgage underwriting guidelines. Skilled in API testing, Jira, and ADO, with proficiency in SQL queries. Strong background in financial analysis, risk assessment, and regulatory compliance. Detail-oriented and results-driven, consistently identifying opportunities for process improvement. Excellent communication and mentoring skills, contributing to the success of team projects.
Overview
14
14
years of professional experience
Work History
User Acceptance Test Analyst / Test Author (Contract)
AzimuthGRC
10.2024 - 01.2025
- Developed and executed all UAT test plans to validate mortgage compliance software functionality
- Authored regulatory templates to ensure all compliance with mortgage and financial regulations. Average 3 days to one week per test case
- Wrote and executed test scripts for validation checks based on all regulatory requirements
- Implemented data generation processes for testing complex mortgage scenarios
- Performed manual and automated testing to verify system accuracy and compliance
- Conducted data analysis in Tableau to assess system performance and validation results
- Participated in regular QA meetings to discuss testing strategies and results
Quality Assurance Analyst /UAT Tester
SitusAMC
01.2018 - 01.2024
- Collaborated with development teams to execute test cases as UAT tester, identified defects, and provided detailed information for resolution, ensuring the comprehensive testing of applications. Average 75% UAT tickets tested each release. 95% quality rating.
- Identified, recommended, and implemented changes to improve the effectiveness of quality assurance strategies
- Offered assistance and answered inquiries to underwriters, and internal and external clients in Jira and ADO, diagnosed system problems, and executed compliance testing for credit and regulation adherence
- Participated actively in exploratory testing sessions for ADO stories, bugs, and regression activities; demonstrated proficiency in Postman and Swagger API testing and a solid understanding of basic SQL queries
- Mentored and coached team members on QA topics and strategies.
- Recommended changes and corrections to developers for optimal software performance and usability.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Developed and maintained defect databases for known issues.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
Due Diligence Underwriter
SitusAMC
01.2018 - 01.2019
- Evaluated applicants' financial standing, credit, and property assessments to ensure compliance with qualification guidelines, analyzing relevant loan documentation and financial statements. Average underwritten 8-10 loans
- Scrutinized files and documents to understand the basis for past approval, denial, counteroffer, or pricing decisions, and assessed the sufficiency of borrower and loan documentation
- Examined legal disclosure documents thoroughly for accuracy and completeness, also reviewing past closing documentation and title-related reports for any deficiencies
- Analyzed post-closing loan appraisals and property valuation reports, providing necessary comments or notes based on the findings
- Safeguarded the confidentiality of applicant/borrower information, verified data, reported findings as needed, and undertook additional duties as assigned by management
Contract Underwriter
JP Morgan Chase
06.2017 - 12.2017
- Scrutinized credit, income, assets, and collateral meticulously to make final determinations on loan submissions, utilizing manual underwriting guidelines and validating Automated Underwriting recommendations for accuracy
- Offered guidance and counsel to loan officers and processors on loan decisions and underwriting guidelines, ensuring a clear understanding of the process and facilitating informed decision-making
- Verified the completeness and accuracy of loan decisions, ensuring strict alignment with financial institution or investor guidelines and compliance with regulatory standards to uphold the quality of the decision-making process
- Stayed informed on underwriting guidelines for all Agency, Non-Agency, and special programs, contributing to ongoing professional development and adapting to evolving industry standards
- Average 8-10 conventional loans underwritten per day. 4 Jumbo loans per day
Underwriter III
Citi Bank
10.2012 - 04.2014
- Evaluated creditworthiness by thoroughly examining credit, income, assets, and collateral, utilizing both manual underwriting guidelines and validating Automated Underwriting recommendations
- Provided guidance and advice to loan officers and processors, assisting in making well-informed loan decisions and ensuring adherence to underwriting guidelines
- Guaranteed the completeness and accuracy of loan decisions, aligned with financial institution or investor guidelines and compliance standards, while conducting second-level and committee reviews for denial decisions
- Stayed current on underwriting guidelines for Agency, Non-Agency, and special programs, ensuring strict adherence to regulatory and compliance standards
- Participated in second-level and committee reviews, validated denial decisions, and maintained a high standard of underwriting quality
- Average 8-10 conventional loans, 4 jumbo loans underwritten per day
Private Bank Senior Underwriter
JP Morgan Chase
07.2011 - 10.2012
- Average 2-3 ultra high net worth, minimum 10 million loan amount, underwritten per day
- Evaluated and approved mortgage loan applications for clients with high net worth and ultra-high net worth, considering potential risks and factors influencing loan repayment
- Identified and assessed potential risks in loan transactions, and analyzed personal and business financial documents, tax returns, and credit reports to make informed recommendations on credit decisions
- Analyzed business and consumer financial statements, credit reports, and relevant data to calculate cash flow, and balance sheet ratios, and recommended credit decisions while ensuring compliance with regulations and credit policies
- Evaluated mortgage loan applications, assessed financial documents, and recommended credit decisions, ensuring adherence to mortgage lending regulations and credit policies, with the authority to approve transactions
- Oversaw mortgage lending transactions, ensuring strict adherence to regulatory guidelines and credit policies, while also possessing the authority to approve transactions of up to $50 million
Education
Master’s Degree - Accounting and Financial Management
Keller Graduate School of Management
Schaumburg, IL05.2010
Bachelor’s Degree - Business Management
Davenport University
Merrillville, IN05.2005
Skills
- Regression & Exploratory Testing
- Compliance Testing
- Regression testing
- Manual & Automated Testing
- API Testing
- Financial Analysis
- Regulatory Compliance
- Mentoring and Training
- Process Improvement
- User Acceptance Testing
- Agile & Waterfall Methodologies
- Jira, ADO
- Test planning
- Cross-platform testing
- Requirements analysis
Timeline
User Acceptance Test Analyst / Test Author (Contract)
AzimuthGRC
10.2024 - 01.2025
Quality Assurance Analyst /UAT Tester
SitusAMC
01.2018 - 01.2024
Due Diligence Underwriter
SitusAMC
01.2018 - 01.2019
Contract Underwriter
JP Morgan Chase
06.2017 - 12.2017
Underwriter III
Citi Bank
10.2012 - 04.2014
Private Bank Senior Underwriter
JP Morgan Chase
07.2011 - 10.2012
Master’s Degree - Accounting and Financial Management
Keller Graduate School of Management
Bachelor’s Degree - Business Management
Davenport University
Similar Profiles
Madhur GuptaMadhur Gupta
Program Manager at Azimuthgrc Technologies India Pvt LtdProgram Manager at Azimuthgrc Technologies India Pvt Ltd
Jamie HillsJamie Hills
Instructional Assistant at Glenbrook High School District 225Instructional Assistant at Glenbrook High School District 225
Anthony ManganoAnthony Mangano
Sales Development Representative at Motorola SolutionsSales Development Representative at Motorola Solutions