Shonta Jackson
Country Club Hills
Summary
Healthcare professional with extensive experience in direct patient care and medical office administration, notably at Advocate Aurora Health. Demonstrated leadership in managing clinical operations and excelling in HIPAA compliance.
Equipped with strong problem-solving abilities, Remote visits with APN, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
25
25
years of professional experience
Work History
MOA/Medical Office Assistant
Advocate Aurora Health Care/ ADMG-ACW
11.2016 - 02.2025
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations and/ I Remotely (TYTO device)access patients the last 2years with NP on IPAD.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Restocked each medical room/ordered supplies with adequate supply of medications and supplies in preparation for patients.
- Received, collected medical payments by cash, and credit card.
- Updated patient information and insurance details for accurate electronic medical records.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Access POCT-point of Care testing/Quality Control also.
- Collect full set of patient vitals, access patient care.
- Preceptor new team members
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Dr Assistance
Foot and Ankle Care
05.2000 - 08.2014
- Worked flexible hours, floated to numerous facilities, (Smith crossing and mental health facility)
- Identified issues, verified health insurance, blood flow on diabetic patients.
- I assist in surgery procedures, (bunionectomy, Fractures, etc). sterile processed instruments. follow up visits from post ops. costumed fitted/made orthotics for patients.
- Called in prescriptions, house checks on patients well being.
- Assist in diabetic care and ordering diabetic shoes supplies for patients.
- Xray foot and ankles for all patients for fractures and fittings for orthotics.
- Demonstrated leadership skills in managing projects from concept to completion with a promotion to run the clinical office and hiring staff
- Gained strong leadership skills by managing projects from start to finish.
- Cultivated interpersonal skills by building positive relationships with others.
- Proven ability to learn quickly and adapt to new situations.
Education
Radiology
South Suburban College of Cook County
South Holland, ILSurgery
Sterile Processing
Chicago, ILSkills
- Direct patient care
- Patient care and companionship
- Medical office administration
- Compassionate client care
- Care plan assessment
- EMR / EHR
- HIPAA compliance
- Patient charting
CPR certified
CPR certified
Timeline
MOA/Medical Office Assistant
Advocate Aurora Health Care/ ADMG-ACW
11.2016 - 02.2025
Dr Assistance
Foot and Ankle Care
05.2000 - 08.2014
Radiology
South Suburban College of Cook County
Surgery
Sterile Processing
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