SHO ROASH
Chicago
Summary
Efficient and motivated classical flutist with a wide range of skills. Adaptable, flexible, organized, and personable with a strong work ethic. Quick learner, talented at memorization, excels in fast-paced environments, and works well under pressure. Experienced in team building, leadership, communication, conflict management, and good judgement.
Overview
5
5
years of professional experience
Work History
Server
Royal Palms Shuffleboard
09.2025 - Current
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and retention. Taught detailed shuffleboard lessons ensuring safety, clarity, and enjoyment for all customers. Memorized menu items and upsold beverages to customers. Established warm relations with customers, utilizing advanced customer service and social skills. Worked with POS system to place orders, manage bills, and handle complimentary items.
Lifeguard
Backyard Lifeguards
05.2024 - Current
- Ensured the safety of swimmers in lakes, rivers, and private pools at private and public swimming events. Aided and rescued distressed swimmers, enforced rules to promote aquatic safety, and administered first-aid. Trained and certified in CPR, first-aid, and waterfront lifeguarding.
Usher
Chicago Symphony Orchestra
03.2024 - Current
- Greeted and assisted patrons with varying mobility and needs to their seats utilizing effective customer service and communication skills. Talked with patrons and answered questions using advanced interpersonal skills and thorough knowledge of music and history. Guaranteed patrons felt at ease by calmly resolving conflict and adhering to and implementing safety protocols as well as concert etiquette.
Bartender
Terror Tacos
06.2025 - 09.2025
- Managed front of house duties in a busy restaurant including taking orders, mixing and serving alcoholic and non-alcoholic beverages, verifying the ages of customers ordering alcoholic beverages, and delivering food and drinks to tables. Created and prepared a wide variety of specialty cocktails as well as traditional cocktails. Effectively communicated and collaborated with co-workers and prioritized the satisfaction of the customers.
Line Cook
Terror Tacos
03.2021 - 09.2025
- Cooked effectively in a high-stress and fast-paced environment with endurance, creativity, quality, and leadership. Contributed new ideas for recipes to increase customer satisfaction.
Camp Counselor
Camp Ben Frankel
01.2022 - 01.2024
- Staff member at #1 rated Jewish camp in North America amongst 100+ peer camps. Led activities including but not limited to team building, music, hiking, swimming, archery, chess, boating, cooking, and mindfulness for programs that were rated #1 in North America. Worked with campers of all backgrounds and abilities, including substantial experience with kids with special needs. Ensured campers aged 7-17.
Education
BM - Classical Music Performance
DePaul University
12.2026
Roosevelt University Chicago College of Performing Arts
Chicago, ILSkills
- Leadership
- Exceptional Customer Service
- Adaptability
- Communication
- Memorization
- Creativity
- Team Development
- Conflict Management
- Positive Attitude
- Strong Work Ethic
Timeline
Server
Royal Palms Shuffleboard
09.2025 - Current
Bartender
Terror Tacos
06.2025 - 09.2025
Lifeguard
Backyard Lifeguards
05.2024 - Current
Usher
Chicago Symphony Orchestra
03.2024 - Current
Camp Counselor
Camp Ben Frankel
01.2022 - 01.2024
Line Cook
Terror Tacos
03.2021 - 09.2025
BM - Classical Music Performance
DePaul University
Roosevelt University Chicago College of Performing Arts