Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shiva Reddy

Schaumburg,IL

Summary

Salesforce Developer with over 4 years of experience in designing, developing, and integrating scalable Salesforce solutions. Skilled in Apex, Lightning Web Components (LWC), and Salesforce Lightning for enhancing system performance and user experience. Adept at identifying and resolving system gaps, ensuring GxP compliance, and optimizing workflows through custom development and automation. Proven collaborator with Product Owners and Solution Architects across the full software development lifecycle (SDLC). Passionate about delivering high-quality solutions that improve data security, operational efficiency, and user adoption.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Salesforce Developer

Hilmar Cheese Company
03.2023 - Current
  • Developed custom Lightning components using JavaScript (client-side) and Apex (server-side) to meet diverse business use cases.
  • Integrated Salesforce Manufacturing Cloud with ERP systems to streamline processes and ensure data integrity.
  • Created Einstein Analytics dashboards for real-time business insights, enhancing data-driven decisions.
  • Automated business workflows using Lightning Flows and Process Builder, reducing operational time by 30%.
  • Led impact analysis and GxP compliance reviews to ensure secure and risk-free deployments.
  • Participated in code reviews to ensure maintainability and adherence to internal standards.

Salesforce Developer

First Republic Bank
09.2022 - 02.2023
  • Built robust Apex classes, triggers, and custom Lightning Components for enhanced mobile and desktop UX.
  • Migrated legacy data with Data Loader, maintaining data quality and applying business rules.
  • Customized page layouts, validation rules, and approval processes for enhanced operational efficiency.
  • Configured Field Service Lightning to optimize scheduling and workforce automation.
  • Collaborated with stakeholders to translate business requirements into custom Lightning applications.

Salesforce Developer / Administrator

Aricent Technologies
04.2020 - 06.2022
  • Customized core Salesforce objects (Accounts, Contacts, Opportunities) to meet evolving business needs.
  • Designed and implemented Visualforce pages, Apex triggers, and custom workflows to automate manual tasks.
  • Improved response time via automation of Web-to-Lead and Email-to-Case processes.
  • Managed data integrity using Import Wizard and Data Loader across Salesforce environments.
  • Delivered KPI dashboards and reports to assist executive teams in performance tracking.

Education

Master of Science - Computer Science

University of Dayton
Dayton, OH
05-2024

Bachelor of Technology - Computer Science

Gandhi Institute of Technology And Management
Hyderabad, India
04-2022

Skills

  • Salesforce Technologies: Apex, Visualforce, Aura, Lightning Web Components (LWC), SOQL, SOSL, Salesforce DX, Process Builder, Flows, Field Service Lightning, Platform Events
  • Salesforce Products: Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Manufacturing Cloud, Einstein Analytics
  • Languages & Web: JavaScript, HTML, CSS
  • Integration & APIs: REST API, SOAP API, Bulk API
  • Databases: PostgreSQL, MySQL, Snowflake, RDBMS
  • Business Intelligence: Power BI, Tableau
  • DevOps/CI-CD: Copado, Jenkins
  • Methodologies: Agile/Scrum, MVC Pattern, Unit Testing
  • Soft Skills: Communication, Problem-solving, Project Management, Impact Analysis, User Enablement

Certification

  • Salesforce Certified Administrator
  • Salesforce Platform Developer I
  • Salesforce Service Cloud Consultant

Timeline

Salesforce Developer

Hilmar Cheese Company
03.2023 - Current

Salesforce Developer

First Republic Bank
09.2022 - 02.2023

Salesforce Developer / Administrator

Aricent Technologies
04.2020 - 06.2022

Master of Science - Computer Science

University of Dayton

Bachelor of Technology - Computer Science

Gandhi Institute of Technology And Management

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Shiva Reddy