SHIRYL ARENDS

Directed enterprise accounts for top Master Solution Provider of AT&T, Spectrum, and Lumen.

Cultivated strong relationships with business accounts through customized consulting services.

• Managed relationships with key enterprise clients to ensure satisfaction.
• Developed and executed strategic account plans to drive growth.
• Developed and implemented strategic plans to increase sales and market share of enterprise accounts.
• Managed client expectations throughout the sales cycle ensuring delivery of services as promised.

• Developed sales forecasts using analytical tools to guide strategic planning.
• Collaborated with cross-functional teams to align sales strategies with business goals.
• Trained team members on best practices for sales planning and execution.
• Maintained a comprehensive database of all customers, prospects, competitors, partners along with associated information.

• Utilized CRM systems to track interactions and enhance customer engagement strategies.
• Established a network of partners to increase the reach of enterprise offerings.
• Managed key accounts, building strong relationships with decision-makers and stakeholders.
• Developed regional sales strategies to enhance customer engagement and satisfaction.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Listened to customer needs to identify and recommend best products and services.
• Produced sales documents, finalized deals and filed records.
• Drove sales of company products and services by meeting with customers using strategic and organized approach.
• Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
• Increased profitability and revenue by identifying customer needs and determining appropriate offerings.