Summary
Work History
Education
Skills
Timeline
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Shirley Floyd

Chicago

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Skilled Brand Ambassador with deep understanding of client needs and consumer behavior. Demonstrated strengths include effective communication, relationship building, and brand promotion strategies.

Have made a notable impact in previous roles through creative branding initiatives that increased product popularity and customer engagement.

Work History

Brand Ambassador

Salesforce Cnx
Chicago
06.2025 - 06.2025
  • Registered clients into the event directed clients to discussion pods.
  • Fostered positive relationships with customers to encourage brand loyalty.
  • Attended trade shows, conferences, and other marketing events as a representative of the company.
  • Distributed to all attendees and confirmed authorization to discussion segments.
  • Maintained a professional and upbeat demeanor, while engaging with attendees throughout show.

Brand Ambassador

National Restaurant Show
Chicago
05.2025 - 05.2025
  • Collaborated with team members to enhance customer experiences.
  • Managed organization of promotional events alongside brand activations.
  • Educated customers about product features and benefits effectively.
  • Conversed with customers to share information about products and services.
  • Cleaned and organized spaces to maintain neat promotional spaces.
  • Managed relationships with vendors involved in promotional activities.

Brand Ambassador

C2E2 -2025
Chicago
04.2025 - 04.2025
  • Documented customer interactions in the system accurately.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Streamlined and arranged spaces to ensure tidy promotional areas.
  • Planned and conducted promotional events, prepared and removed event setups, and interacted with customers.

Brand Ambassador

MAGIC CON Chicago 2025
Chicago
02.2025 - 02.2025
  • Cultivated positive brand image through effective communication skills.
  • Elevated company reputation through outstanding customer service interactions.
  • Executed promotional events, established and removed event setups, and interacted with customers.
  • Exhibited professional appearance and demeanor that aligns with brand image.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

Austin Academy High School
Chicago, IL

Associate of Applied Science - Medical Certificate

Wright College
Chicago, IL
05.2001 -

Skills

  • Engaging storytelling
  • Conflict management methods
  • Exceptional communication
  • Client interaction
  • Flexible mindset
  • Effective presentation skills
  • Customer relationship building
  • Event crowd control
  • Audience engagement
  • Group-oriented professional

Timeline

Brand Ambassador

Salesforce Cnx
06.2025 - 06.2025

Brand Ambassador

National Restaurant Show
05.2025 - 05.2025

Brand Ambassador

C2E2 -2025
04.2025 - 04.2025

Brand Ambassador

MAGIC CON Chicago 2025
02.2025 - 02.2025

Associate of Applied Science - Medical Certificate

Wright College
05.2001 -

Austin Academy High School

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Shirley Floyd