Shir Smila
Tel Aviv
Summary
Creative Stylist with distinguished history of customer satisfaction and success. Proven to maintain relationships with clients and keep clean and organized workspaces. Dedicated to fantastic customer service and equipment maintenance. Dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
9
9
years of professional experience
Work History
Stylist
TV shows, (Dancing with stars, New Love) Magazines (La'isha, Zmanim Modernim, etc.)
2021.11 - 2023.08
- Consulted with clients to determine style preferences and provide appropriate recommendations for new image.
- Coordinated shopping excursions with clients and hand-selected apparel, footwear and accessories to complement body style, fashion choice and overall appearance.
- Receiving phone calls, entering appointments, and collecting payments for services rendered.
- Processed payments, entering sales in register for prompt customer service.
- Maintained up-to-date knowledge of new fashions by monitoring consumer market trends.
Event Production Manager
The Union of students Academic Tel-Aviv Jaffa college
2019.08 - 2021.08
- Managed administrative logistics of events planning, event booking, and event promotions.
- Trained and supervised event staff to complete tasks on time.
- Developed creative themes for events and created related activities to engage attendees.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
International Flight Attendant
EL-AL
2017.07 - 2019.10
- Engaged professionally with passengers to improve satisfaction and exceed expectations throughout flight.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Resolved passenger conflicts and medical emergencies during flights.
- Answered passenger questions and provided solutions to issues arising during flights.
Tour Guide
Masa Israeli
2016.10 - 2017.03
- Guided groups of up to 30 students in high school on scheduled tours.
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
- Guided groups of youth and developing conversations about their identity in general and particularly as Jewish.
Training Officer
IDF
2014.07 - 2016.03
- Developed and implemented effective lesson plans to cover necessary material.
- Identified training needs and planned classes accordingly.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Acted as training subject matter expert and provided extensive technical support to different departments.
Education
Master of Arts - Clinical Child Psychology
The Hebrew University
Jerusalem 07.2024
Bachelor of Arts - Psychology
Academic Tel Aviv Jaffa
Tel Aviv 10.2021
Skills
- Emotional Support
- Producing Community Events
- Scheduled Maintenance
- Facility Support
- Customer Satisfaction
Languages
Hebrew
Native language
English
Advanced
C1
Timeline
Stylist
TV shows, (Dancing with stars, New Love) Magazines (La'isha, Zmanim Modernim, etc.)
2021.11 - 2023.08
Event Production Manager
The Union of students Academic Tel-Aviv Jaffa college
2019.08 - 2021.08
International Flight Attendant
EL-AL
2017.07 - 2019.10
Tour Guide
Masa Israeli
2016.10 - 2017.03
Training Officer
IDF
2014.07 - 2016.03
Master of Arts - Clinical Child Psychology
The Hebrew University
Bachelor of Arts - Psychology
Academic Tel Aviv Jaffa
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