Shinika Jones
Crest Hill
Summary
Excellent written and verbal communication skills.
Confident, articulate, and professional speaking abilities (and experience)
Empathic listener and persuasive speaker.
Writing creative or factual.
Speaking in public, to groups, or via electronic media.
Excellent presentation and negotiation skills
Overview
13
13
years of professional experience
Work History
DHL Logistics
Flexible Staffing
Elwood, IL
08.2020 - 10.2020
- Streamlined logistics processes by implementing innovative strategies to enhance efficiency and reduce costs.
- Managed warehouse operations, ensuring optimal inventory levels and proper storage conditions for goods.
- Developed strong relationships with carriers, negotiating favorable rates and improving delivery times.
- Conducted regular audits of warehouse facilities to identify areas for improvement, implementing corrective actions as needed.
Auditor
West Rock
Woodridge, IL
05.2019 - 10.2019
- Enhanced financial accuracy by conducting thorough audits and identifying discrepancies in financial statements.
- Increased internal control effectiveness through diligent evaluation of processes and providing recommendations for improvement.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
- Reduced the risk of fraud by implementing effective internal controls and monitoring systems.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
Shift Manager
McDonalds
Maple Lisle, IL
06.2015 - 07.2019
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Promoted a positive work environment through open communication and constructive feedback.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Shift Manager
Burger King
Boughton Rd Bolingbrook IL,60440
05.2011 - 06.2013
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Promoted a positive work environment through open communication and constructive feedback.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Cashier
KMart
Lisle, IL
11.2009 - 04.2010
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
Horticultural Trainee
Bolingbrook Park District
Bolingbrook, IL
05.2007 - 03.2009
- Enhanced plant health by implementing proper pruning techniques and pest management strategies.
- Boosted crop yield through effective soil preparation, irrigation management, and fertilization techniques.
- Assisted in the design and maintenance of landscape projects for improved aesthetics and functionality.
- Contributed to the development of sustainable horticultural practices, promoting eco-friendly methods.
- Collaborated with fellow trainees and staff to complete large-scale horticultural projects on time and within budget constraints.
- Improved overall garden appearance by maintaining cleanliness and organization in all work areas.
- Gained hands-on experience in various horticultural settings such as greenhouses, nurseries, and botanical gardens.
- Developed essential skills in propagation techniques including seed sowing, cuttings, grafting, and division.
- Utilized knowledge of local flora to create aesthetically pleasing plant combinations tailored to specific environments or client preferences.
Education
High School Diploma -
Bolingbrook
Bolingbrook, IL06.2007
Skills
- Transportation Management Systems
- Skilled in [Software]
- Carrier Negotiations
- Route Optimization
- Customs Compliance
- Shipping Documentation
- Supplies Inventory
- Order Fulfillment
- Warehouse Safety
- Safety Standards
Timeline
DHL Logistics
Flexible Staffing
08.2020 - 10.2020
Auditor
West Rock
05.2019 - 10.2019
Shift Manager
McDonalds
06.2015 - 07.2019
Shift Manager
Burger King
05.2011 - 06.2013
Cashier
KMart
11.2009 - 04.2010
Horticultural Trainee
Bolingbrook Park District
05.2007 - 03.2009
High School Diploma -
Bolingbrook