Summary
Overview
Work History
Education
Skills
Timeline
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Shinika Jones

Crest Hill

Summary

Excellent written and verbal communication skills.

Confident, articulate, and professional speaking abilities (and experience)

Empathic listener and persuasive speaker.

Writing creative or factual.

Speaking in public, to groups, or via electronic media.

Excellent presentation and negotiation skills

Overview

13
13
years of professional experience

Work History

DHL Logistics

Flexible Staffing
08.2020 - 10.2020
  • Streamlined logistics processes by implementing innovative strategies to enhance efficiency and reduce costs.
  • Managed warehouse operations, ensuring optimal inventory levels and proper storage conditions for goods.
  • Developed strong relationships with carriers, negotiating favorable rates and improving delivery times.
  • Conducted regular audits of warehouse facilities to identify areas for improvement, implementing corrective actions as needed.

Auditor

West Rock
05.2019 - 10.2019
  • Enhanced financial accuracy by conducting thorough audits and identifying discrepancies in financial statements.
  • Increased internal control effectiveness through diligent evaluation of processes and providing recommendations for improvement.
  • Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
  • Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
  • Reduced the risk of fraud by implementing effective internal controls and monitoring systems.
  • Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.

Shift Manager

McDonalds
06.2015 - 07.2019
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.

Shift Manager

Burger King
05.2011 - 06.2013
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.

Cashier

KMart
11.2009 - 04.2010
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.

Horticultural Trainee

Bolingbrook Park District
05.2007 - 03.2009
  • Enhanced plant health by implementing proper pruning techniques and pest management strategies.
  • Boosted crop yield through effective soil preparation, irrigation management, and fertilization techniques.
  • Assisted in the design and maintenance of landscape projects for improved aesthetics and functionality.
  • Contributed to the development of sustainable horticultural practices, promoting eco-friendly methods.
  • Collaborated with fellow trainees and staff to complete large-scale horticultural projects on time and within budget constraints.
  • Improved overall garden appearance by maintaining cleanliness and organization in all work areas.
  • Gained hands-on experience in various horticultural settings such as greenhouses, nurseries, and botanical gardens.
  • Developed essential skills in propagation techniques including seed sowing, cuttings, grafting, and division.
  • Utilized knowledge of local flora to create aesthetically pleasing plant combinations tailored to specific environments or client preferences.

Education

High School Diploma -

Bolingbrook
Bolingbrook, IL
06.2007

Skills

  • Transportation Management Systems
  • Skilled in [Software]
  • Carrier Negotiations
  • Route Optimization
  • Customs Compliance
  • Shipping Documentation
  • Supplies Inventory
  • Order Fulfillment
  • Warehouse Safety
  • Safety Standards

Timeline

DHL Logistics

Flexible Staffing
08.2020 - 10.2020

Auditor

West Rock
05.2019 - 10.2019

Shift Manager

McDonalds
06.2015 - 07.2019

Shift Manager

Burger King
05.2011 - 06.2013

Cashier

KMart
11.2009 - 04.2010

Horticultural Trainee

Bolingbrook Park District
05.2007 - 03.2009

High School Diploma -

Bolingbrook

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