Shinaí América Cárdenas Rivera
Berwyn
Summary
Results-driven Brand Sales Representative recognized for high productivity and efficiency in task completion. Possess specialized skills in strategic sales planning, customer relationship management, and market analysis. Excel in communication, negotiation, and problem-solving to achieve sales targets and build lasting relationships with clients.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Brand Sales Representative
Sigma Bar-s food
Chicago
08.2023 - Current
- Collaborated with internal teams such as marketing or operations department on various projects related to product launches or branding campaigns.
- Analyzed market trends and competitor activity to identify opportunities for growth.
- Maintained frequent communication with customers to ensure satisfaction and build customer loyalty.
- Participated in team meetings and provided valuable feedback on ideas and initiatives.
- Organized store by returning merchandise to proper areas and restocked displays.
- Described merchandise and explained use, operation and care.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Greeted customers to determine wants or needs.
- Ticketed, arranged and displayed merchandise to promote sales.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Answered store and merchandise questions and led customers to wanted items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Recommended, selected and located merchandise based on customer desires.
Administrative Assistant
La hacienda Inc.
Chicago
04.2022 - 10.2022
- Conducted research on various topics as requested by management.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Facilitated communication between different departments within the organization.
- Processed invoices for payment using accounting software applications.
- Managed database systems containing customer contact information.
- Compiled data from various sources into organized reports for review by management team.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Managed office supplies inventory and placed orders when necessary.
- Answered questions from customers regarding products and services offered by the company.
- Directed customer inquiries to appropriate department personnel.
Merchandiser
Greenridge Farms
Chicago
03.2017 - 01.2022
- Created merchandising plans based on customer buying habits and trends in the industry.
- Collaborated with vendors to negotiate pricing, delivery dates, and other terms of sale.
- Organized displays according to company standards and specifications.
- Maintained a clean and organized work environment at all times.
- Coordinated promotional events such as special sales or clearance items.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
- Assisted customers with locating desired items within store locations.
- Collaborated with vendors to ensure timely delivery of merchandise.
- Monitored competitor activities in order to stay ahead of the competition.
- Conducted regular inventory checks to maintain accurate stock levels.
- Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.
- Printed labels and tags for for-sale merchandise.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Monitored stock to maintain sufficient quantity of featured product.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Cleaned and organized display cases, shelves and aisles.
Education
Licenciatura En Derecho - Derecho Penal
Universidad De Guadalajara
Guadalajara , Jal. 08.2007 - 05.2011
Skills
- Visual merchandising
- Customer relationship management
- Market analysis
- Inventory management
- Product knowledge
- Brand promotion
- Competitive analysis
- Communication skills
- Team collaboration
- Problem solving
- Time management
- Attention to detail
- Customer engagement
- Organizational skills
- Effective communication
- Customer service
- Speech clarity
- Task prioritization
- Inventory and stocking
- Product ordering
- Friendly and helpful
- Manage inventory
- Professionalism
- Merchandise displays
- Merchandise products
- Product merchandising
Languages
Spanish
Full Professional
English
Elementary
Certification
•Diploma in Criminal Investigation from the Colima Institute of Forensic Sciences.
•Certification in Personal Training from the Aprende Institute in Miami, Florida.
•Currently taking a course to obtain an Illinois CDL license from the American Business College in Chicago, Illinois.
Accomplishments
•Recognition for my participation in the consular entrepreneurship program for Mexicans abroad by the Institute for Mexicans Abroad, in collaboration with the Consulate General of Mexico in Chicago and the Thunderbird Business School.
References
References available upon request.
Timeline
Brand Sales Representative
Sigma Bar-s food
08.2023 - Current
Administrative Assistant
La hacienda Inc.
04.2022 - 10.2022
Merchandiser
Greenridge Farms
03.2017 - 01.2022
Licenciatura En Derecho - Derecho Penal
Universidad De Guadalajara
08.2007 - 05.2011