Shiloh Shams
Rolling Meadows
Summary
Dynamic and detail-oriented professional with extensive experience at Jewels Osco, excelling in customer service and regulatory compliance. Proven ability to resolve complaints effectively while maintaining a clean and organized environment. Skilled in problem-solving and data analysis, ensuring high-quality service and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Cashier
Jewels Osco
Arlington Heights
02.2025 - Current
- Resolved customer complaints professionally in accordance with company policy.
- Ensured compliance with all safety regulations within the store environment.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Customer Service Cashier
Dollar Tree
Mount Prospect
10.2024 - 02.2025
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Complied with all health and safety regulations while performing job duties.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
Education
Associate of Science - Medical Laboratory Science
William Rainey Harper College
Palatine, IL05-2026
High School Diploma -
Bu- Ali Sina High School
Iran05-2024
Skills
- Patient interaction
- Quality control
- Regulatory compliance
- Problem solving
- Attention to detail
- Critical thinking
- Laboratory techniques
- Medical terminology
- Data analysis
Languages
English
Native/ Bilingual
Persian
Native/ Bilingual
Timeline
Cashier
Jewels Osco
02.2025 - Current
Customer Service Cashier
Dollar Tree
10.2024 - 02.2025
Associate of Science - Medical Laboratory Science
William Rainey Harper College
High School Diploma -
Bu- Ali Sina High School