Sherry Foote
Edinburg
Summary
Motivated and reliable professional dedicated to exceeding expectations and customer service. Committed to fostering collaborative environments while consistently delivering exceptional results. Proven ability to adapt to dynamic situations and tackle challenges with a positive attitude. Passionate about contributing to work place success and enhancing the overall customer experience.
Overview
24
24
years of professional experience
Work History
Stage Crew Member
Sangamon Auditorium
09.2014 - 05.2025
- Assisted in the construction of custom sets, contributing to unique and memorable stage designs.
- Adapted quickly to unexpected challenges or changes in direction during live shows, ensuring minimal interruption to the audience experience.
- Facilitated clear communication among crew members by utilizing headsets during live productions.
- Enhanced stage production quality by efficiently setting up, maintaining, and dismantling equipment.
- Assisting performers with wardrobe changes and other miscellaneous tasks
- Making set adjustments when necessary
- Keeping the stage clean between shows
- Expedited show preparations by assisting with unloading trucks, inventorying equipment, and assembling stages as needed.
- Efficiently managed time during rehearsals while balancing multiple responsibilities such as adjusting props or tweaking lighting cues.
Property Manager
Residential Marketing System
08.2014 - 01.2016
- Oversaw and advised on leasing agreement, application processes, and approval criteria.
- Reviewed upcoming lease expirations and followed up with tenants on renewals.
- Issued eviction and filed evictions according to established time requirements.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Customer Service Representative
Advance Services Inc
11.2011 - 06.2014
- Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving customer disputes or conflicts.
- Utilized CRM software efficiently, updating customer profiles accurately during each interaction.
- Documented and detailed calls and complaints using call center's CRM database.
Information Collector
Carbase
08.2008 - 11.2011
- For this job I went to car dealerships to take pictures and observe details of new vehicles that were on the lots. I would then put that information into a database system that automatically uploaded the information to the dealers website for their customers to see.
2nd Assistant Manager
McDonald's
03.2001 - 06.2007
- Managed a crew of 15 to 20 people
- Provided customer support in escalated situations
- Conducted employee performance reviews
- Participated in recruitment and dismissal processes
- Deposits
- Counting cash tills
- Truck/inventory orders
- Crew training
- Maintenance program
- Supported store manager in training new employees, fostering a positive work environment for team development.
Education
High School Diploma -
Wilmington high school
Wilmington, IL06.1995
Skills
- Customer service
- Skilled in database management across multiple databases
- Cash drawer maintenance
- Proficient in Microsoft Office
- Time management
- Inbound call answering
- Management skills
- Problem solving abilities
- Detail oriented
- Organization and recordkeeping
- Written and verbal communication
- Data entry
- Payment processing
Timeline
Stage Crew Member
Sangamon Auditorium
09.2014 - 05.2025
Property Manager
Residential Marketing System
08.2014 - 01.2016
Customer Service Representative
Advance Services Inc
11.2011 - 06.2014
Information Collector
Carbase
08.2008 - 11.2011
2nd Assistant Manager
McDonald's
03.2001 - 06.2007
High School Diploma -
Wilmington high school
Similar Profiles
Trina ClairTrina Clair
Certified Speech Language Pathologist at Sangamon Area Special Education District(SASED)Certified Speech Language Pathologist at Sangamon Area Special Education District(SASED)
Mikaela GoodMikaela Good
Special Education Teacher at Sangamon Valley School DistrictSpecial Education Teacher at Sangamon Valley School District
Jakob EvansJakob Evans
Deputy at Sangamon County Sheriffs OfficeDeputy at Sangamon County Sheriffs Office
Jadihel NavarroJadihel Navarro
LCM Bilingual CSR - Wealth at Voya FinancialLCM Bilingual CSR - Wealth at Voya Financial
Lizette CardenasLizette Cardenas
Teacher Assistant – Special Education at Palmview High SchoolTeacher Assistant – Special Education at Palmview High School