Results-driven Account Manager committed to continuous growth in sales revenue. Consistently achieves goals in revenues, new account development and product sales.
Identified potential customers, initiated a sales relationship, presenting solutions and finalizing sales process
Analyzed the customer environment to understand customer needs and collaborated with technical resources to provide expertise as needed to meet customer requirements
Developed relationships with manufacturers and distributor partners to develop strategic alignment
Resolved any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction
Demonstrated the value of products and servies to advance customer business goals
Researched and applied industry and market knowledge to present the positive value of our solutions
Achieved and exceeded targets by selling solutions and developing positive relationships with manufacturers and distributors
Increased customer base by 30% through cold-call prospecting
Partnered with solution architects to develop account plans and strategies to drive revenue growth within accounts
Recruited, interviewed and placed administrative professionals in temporary and/or temporary to permanent positions with our clients
Provided the highest quality customer service to both clients and candidates
Developed and grew client base through the marketing of services for contract and contract to hire staffing solutions
Provided ongoing communication and career guidance to candidates
Reduced market data services costs by 10% through the consolidation and/or termination of redundant or unused systems
Co-directed twenty business units in the maintenance of their quarterly business contingency plans
Administered and compiled results of IT technical support services surveys, enabling upper management to develop strategies for improvement