Sherolyn Kieklak
Bartlett
Summary
Results-driven Senior Product Manager with a strong background in business analysis, process improvement, stakeholder management, and cross-team collaboration. Recognized for enhancing operational efficiency through effective requirements gathering and documentation driving project success to ensure alignment with business goals.
Overview
2027
2027
years of professional experience
Work History
Senior Product Manager
Enlyte/Coventry
San Diego
2009 - Current
- Managed projects as primary liaison between client and internal groups, clarifying goals and ensuring project standards and deadlines were met.
- Collaborated with cross-functional teams to gather requirements and insights.
- Developed detailed documentation of business requirements and functional specifications.
- Facilitated meetings to discuss project scope and gather stakeholder feedback.
- Identified gaps between current state and desired future state operations.
- Analyzed business processes, identifying specific improvement areas that enhanced operational efficiency.
- Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
- Gathered feedback from end users regarding usability issues related to applications or systems.
- Drafted functional specifications documents that clearly outlined project scope, objectives, and deliverables to guide development.
- Conducted interviews with subject matter experts to gather information on existing systems and procedures.
- Facilitated design sessions with the implementation team to define the solution.
- Managed and led meetings and workshops with multiple departments to solidify requirements.
- Managed requirements traceability information and tracked requirements status throughout the project.
Education
Associate of Arts - Nursing
Waubonsee Community College
Sugar Grove, IL04-1987
Skills
- Project management
- Business analysis
- Requirements gathering
- Functional specs
- Process improvement
- Stakeholder management
- Cross-team collaboration
- Meeting facilitation
- Documentation skills
Affiliations
Volunteer, ADOPT Animal Shelter
Timeline
Senior Product Manager
Enlyte/Coventry
2009 - Current
Associate of Arts - Nursing
Waubonsee Community College