Shermon Freeman
Chicago
Summary
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Overview
11
11
years of professional experience
Work History
Security Officer
Wind Creek Casino
09.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Delivery Technician
Sleep Number Corporation
01.2020 - 09.2024
- Improved delivery efficiency by optimizing routes and adhering to schedules.
- Reduced loading times by organizing products according to their destination prior to departure.
- Reduced fuel expenses by utilizing route planning software and employing fuel-efficient driving techniques.
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
- Conducted pre-and post-delivery inspections of vehicles, ensuring compliance with safety standards.
- Promoted company reputation, acting as a knowledgeable representative during client interactions.
- Enhanced customer satisfaction by ensuring timely and accurate delivery of products.
Loss Prevention Officer
Ross Dress for Less
03.2016 - 01.2020
- Completed incident reports and activity logs for accurate, current records.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
- Conducted daily store walk-throughs to identify potential security risks.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Investigated and documented thefts and suspicious activity to improve issue prevention.
- Provided support during internal investigations, gathering evidence and documenting incidents thoroughly.
- Prevented unauthorized access to sensitive areas by maintaining strict key control procedures throughout the facility.
- Observed video surveillance systems for prompt emergency response.
Security Officer
Allied Universal Security Services
06.2014 - 03.2016
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
Education
Associate of Arts - Sports Management
Arkansas Baptist College
Little Rock, AR05-2014
High School Diploma -
Rayville High School
Rayville, LA05-2012
Skills
- Report writing
- Safe driving
- Theft prevention
- Incident reporting
- Loading and unloading
- Heavy lifting
- Detail-oriented
- GPS navigation
- Policy development
Timeline
Security Officer
Wind Creek Casino
09.2024 - Current
Delivery Technician
Sleep Number Corporation
01.2020 - 09.2024
Loss Prevention Officer
Ross Dress for Less
03.2016 - 01.2020
Security Officer
Allied Universal Security Services
06.2014 - 03.2016
Associate of Arts - Sports Management
Arkansas Baptist College
High School Diploma -
Rayville High School
Similar Profiles
Britney McGheeBritney McGhee
Facilities Clerk at Wind Creek Casino AtmoreFacilities Clerk at Wind Creek Casino Atmore
Jhamila MuhammadJhamila Muhammad
Food and Beverage Attendant at Wind Creek CasinoFood and Beverage Attendant at Wind Creek Casino
Teri NanceTeri Nance
Night Auditor at Wind Creek Casino & HotelNight Auditor at Wind Creek Casino & Hotel