Sherman Lee
Normal,IL
Summary
Talented and versed individual in both clerical and warehouse environments that goes above and beyond basic administrative tasks and takes on multiple projects at once while having the experience of training and leading a team. Excellent work ethic and strength in boosting company morale. Reliable employee offering excellent communication and good judgment. Ambitious, career-focused job seeker, anxious to obtain a position to help launch career while achieving company goals.
Overview
13
13
years of professional experience
Work History
Laborer
IGSE
04.2024 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Assisted with over 25 jobs while ensuring quality work was being completed.
Group Leader
Rivian
08.2023 - 03.2024
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Delegated tasks strategically and monitored progress for timely completion.
- Monitored team performance to identify productivity improvement opportunities.
- Supervised 42 people which included 2 team leaders and 40 team members.
Team Leader
Rivian
06.2022 - 08.2023
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with my team members through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Oversaw a total of 22 employees.
Team Member
Rivian
02.2022 - 06.2022
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
Service Technician Supervisor
State Farm
02.2015 - 01.2022
- Organized and prioritized jobs for the typists on my team to ensure agents received their high priority jobs in the timeframe that they required by law.
- Trained and proofread the typists in creating and modifying State Farm documents and forms, while continuing to contribute to the production of documents for the agents.
- Typed official correspondence and reports from handwritten notes and other information sources.
- Distributed and oversaw the work of my team.
- Interacted with public on phone and at reception desk to answer questions and resolve issues.
- Checked completed work for proper spelling, grammar, punctuation and format.
- Prepared data by compiling and sorting information.
- Verified data entered into database by reviewing, correcting and deleting data.
- Interacted with State Farm agents on the phone to answer questions, increase urgency of jobs by delegating to the typists, and resolve issues.
- Met monthly with the department manager and my team to provide metrics feedback as well as thinking suggestions to the team to increase productivity.
- Conducted trainings on and adhered to compliance guidelines pertaining to confidential information on the insured customers.
Warehouse Worker
X-Pac
04.2011 - 01.2015
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Wrapped pallets in shrink wrap prior to loading.
- Operated company vehicles and heavy equipment with focus on safety and risk management.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Loaded, unloaded and moved material to and from storage and production areas.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
- Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
- Updated daily logs with regular shift activities and incident details.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Consistently lifted materials weighing as much as 60 pounds.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Education
No Degree - Business Management
Illinois State University
Normal, ILHigh School Diploma -
University High School
Normal, IL05.2005
Skills
- Quality assurance
- Inspection reviews
- Management and coaching
- Relationship building
- Clerical support
- Time management
- 90 WPM typing speed
- Training
- Filing and data archiving
Timeline
Laborer
IGSE
04.2024 - Current
Group Leader
Rivian
08.2023 - 03.2024
Team Leader
Rivian
06.2022 - 08.2023
Team Member
Rivian
02.2022 - 06.2022
Service Technician Supervisor
State Farm
02.2015 - 01.2022
Warehouse Worker
X-Pac
04.2011 - 01.2015
No Degree - Business Management
Illinois State University
High School Diploma -
University High School
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