Sherisa Madej

Assistant Warehouse Manager

Sugatsune America

08.2017 - Current

Managed daily shipping and receiving operations, ensuring accuracy and timeliness in all transactions.
Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
Maintained a safe work environment, conducting regular safety inspections and training employees on proper procedures.
Double checked records, daily reports, and inventory transactions to identify and correct variances.
Facilitated cross-training initiatives within warehouse team, ensuring staff members were equipped with knowledge and skills necessary to adapt quickly to changing business needs.
Monitored inventory levels closely, ensuring stock was replenished in a timely manner to prevent shortages or delays in fulfilling customer orders.
Ensured timely order fulfillment by coordinating with team members to prioritize tasks efficiently.
Collaborated closely with Sales and Customer Service teams to address any order discrepancies or issues promptly, maintaining a high level of customer satisfaction.
Supervised warehouse operations by managing employees during shifts.
Conducted research to address shipping errors and packaging mistakes.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Streamlined inventory control processes for better accuracy and reduced waste.
Performed inventories and stocked new equipment.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Improved warehouse efficiency by implementing inventory management systems and streamlining processes.
Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Tracked production and quality control systems to proactively identify deficiencies.
Managed resource allocation and scheduling of employees.
Acted as liaison between company departments and warehouse teams.
Spearheaded process improvement initiatives, identifying areas for potential growth or cost reduction opportunities within the warehouse operation.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Coordinated regular maintenance of warehouse equipment to minimize downtime and maintain operational efficiency.
Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Developed and implemented policy and procedure updates to improve workflow and productivity.
Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Developed and maintained knowledgeable and productive team of employees.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.