- Avid Reader
- Enjoy participating in running and yoga for overall physical and mental well-being
- I enjoy helping others and giving back to the community
- Getting involved in local advocacy groups to promote positive change in the community
- Backpacking and Hiking
- Volunteering
- Outdoor Recreation
- Gym Workouts
Sheri Figueroa
Hickory Hills
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
22
22
years of professional experience
Work History
Office Manager / Broker Assistant
Mary Wallace Team – Coldwell Banker Residential Brokerage
03.2017 - Current
- Keep records of team sales and provide yearly review
- Maintain calendar
- Point of first client contact
- Enter new listings and close out transactions in the multiple listing service
- Collect rental payments
- Make deposits
- Keep track of employee time sheets
- Attend listing appointments as needed
- Coordinate team meetings
- Attend closings
- Create Seller’s Net Proceed Estimate’s
- Follow Real Estate transactions from listing to close
- Update clients weekly on loan status throughout transaction
- Answer incoming calls and emails
- Prepare contracts, addendums and leases using docusign system
Broker Personal Assistant
Berkshire Hathaway Home Services
05.2015 - 03.2017
- Complete personal tasks as requested
- Prepare Real Estate contracts, documents and leases using docu agent system
- Schedule showings and client meetings
- Maintain updated calendar
- Attend closings, showings, open houses and home inspections when needed
- Handle incoming and outgoing mail
- List properties, update status and schedule open houses on the multiple listing services
- Make bank deposits
- Keep records of yearly expenses and received rent payments
- Answer incoming calls and emails
Paralegal
The Property Law Group, LLC
11.2014 - 05.2015
- Prepare legal documents for filing
- File legal documents and motions both at court and utilizing e-file
- Upload legal documents into my case system
- Calendar court dates and maintain court calendar
- Place evictions with sheriff and follow up with sheriff and client
- Bill legal services using my case system
- Prepare files for upcoming court dates and trial
- Log in received payments into my case
- Preparation and delivery of courtesy copies prior to court
- Answer phones calls, retrieve and distribute incoming faxes accordingly
- Prepare weekly court case report and daily court docket
REO Real Estate Secretary / Broker Assistant / Department Head of Account Receivable and Accounts Payable / Department Head of Evictions
Area Wide Realty
05.2003 - 11.2014
- Schedule field crew property inspections, routes and route adjustments
- Report occupancies using various REO websites, email and verbal correspondence with clients
- Head of accounts payable and accounts receivable team from 2003 until 2008
- Preparation of invoices and overseeing collection of same
- Schedule and coordinate evictions and relocation assistance transaction
- Prepare closing statements for real estate transactions
- Order and follow up on property maintenance including re-keys, VPS systems and property preservation services and resolving preservation issues
- Preparing and submitting weekly and monthly asset condition reports
- Answering phone calls, making phone calls, taking messages and monitoring emails for broker
- Point of contact between client and HOA’s and management companies
Education
Mortgage Loan Officer - Mortgage Lending
My Mortgage Trainer
04-2023
Associates Degree - Liberal Arts
Moraine Valley community College
01.2019
Real Estate Broker License - State of Illinois
Real Estate Institute
Niles, IL01.2011
Diploma -
Argo Community High School
Summit, IL01.1994
Skills
- Proficient in Microsoft Office
- Document Formatting
- Client Engagement
- Transaction Management
- Financial Analysis
- Workflow Optimization Skills
- Workplace Operations Management
- Invoice Management
- Calendar Coordination
- Document Organization
- Financial Account Reconciliation
- Workforce Development
Interests
Timeline
Office Manager / Broker Assistant
Mary Wallace Team – Coldwell Banker Residential Brokerage
03.2017 - Current
Broker Personal Assistant
Berkshire Hathaway Home Services
05.2015 - 03.2017
Paralegal
The Property Law Group, LLC
11.2014 - 05.2015
REO Real Estate Secretary / Broker Assistant / Department Head of Account Receivable and Accounts Payable / Department Head of Evictions
Area Wide Realty
05.2003 - 11.2014
Associates Degree - Liberal Arts
Moraine Valley community College
Real Estate Broker License - State of Illinois
Real Estate Institute
Mortgage Loan Officer - Mortgage Lending
My Mortgage Trainer
Diploma -
Argo Community High School
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