Shelly Jackson
Forsyth
Summary
Dedicated team member with strong problem-solving skills and a positive attitude. Experienced in optimizing workflows and enhancing customer service, committed to driving team productivity and efficiency.
Overview
9
9
years of professional experience
Work History
Team Member
Empowerment Center
Decatur, IL
08.2022 - 11.2025
- Assisted in daily operational tasks to enhance team productivity and service delivery.
- Collaborated with team members to develop streamlined workflows for improved efficiency.
- Trained new employees on standard operating procedures and best practices.
- Monitored inventory levels and coordinated restocking efforts to ensure availability of supplies.
Harvest Worker
Crossing Healthcare
Decatur,IL
08.2020 - 11.2021
- Maintained local garden and harvested produce.
- Composted vegetable and plant matter.
- Worked collaboratively as part of a team.
- Reported important changes to supervisor and assisted in training new hires.
Order Processing Specialist
Kern Manufacturing Distrubution
Neoga, IL
12.2017 - 08.2018
- Processed customer orders accurately and efficiently using ERP systems.
- Coordinated communication between sales and warehouse teams to ensure timely order fulfillment.
- Monitored inventory levels and initiated reorders to prevent stock shortages.
- Resolved order discrepancies by investigating issues and implementing corrective actions.
Warehouse Assistant
Rural King Distribution Center
Mattoon, IL
09.2016 - 09.2017
- Operated forklifts and pallet jacks to efficiently move inventory throughout the warehouse.
- Received, inspected, and sorted incoming shipments to ensure product quality and accuracy.
- Maintained organized stock levels by implementing effective inventory management practices.
- Collaborated with team members to optimize workflow and improve operational efficiency.
Education
High School Diploma -
Eisenhower High School
Decatur, ILSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Easy Adaptation to new enviroments
Timeline
Team Member
Empowerment Center
08.2022 - 11.2025
Harvest Worker
Crossing Healthcare
08.2020 - 11.2021
Order Processing Specialist
Kern Manufacturing Distrubution
12.2017 - 08.2018
Warehouse Assistant
Rural King Distribution Center
09.2016 - 09.2017
High School Diploma -
Eisenhower High School