Shelley Keller
Ava,IL
Summary
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Act Director; Social Services; Business Office Manager - CNA
Pinckneyville Nursing & Rehab Center
09.2016 - Current
- Started out at Act Director, then went to Social Services working with emotional, mental and physical needs of residents
- Scheduling appointments and taking them as well
- Planning and executing care plans, helping develop care plans and policies for their emotional needs
- As of 2019 I became BOM
- Established and maintained financial records for all residents to include keeping receipts, preparing and making bank deposits, and recording payments
- Interacting with home office billing teams to ensure proper payments for claims
- Working with multiple insurance companies such as Medicare and Medicaid
- Extensive knowledge in Medicaid systems.
Owner/CEO
Nu Gal, Inc.
01.2016 - Current
- I owned my own certified state owned woman business
- I sub contracted painting to contractors across So
- IL.
CNA
Red Bud Care Center
01.2011 - 01.2016
- 1:1 care of residents, feeding, bathing, vitals, charting
Act. Director/CNA
Pinckneyville Community Hospital
01.2007 - 01.2011
- Directing daily activity calendars, executing activities, handling state required paperwork for department, 1:1 care of residents, vitals, Skilled Care
Education
LNHA Cert -
College of DuPage
Glen Ellyn, IL05.2024
Cosmetology -
Du Quoin Beauty College
Du Quoin, IL01.2000
CNA -
Beck Area Vocational
Hecker, IL01.1996
High School Diploma -
Trico High School
Campbell Hill, IL01.1995
Skills
- Communication
- Leadership
- Problem solving
- Decision making
- Time management
- Conflict resolution
- Data Entry
- Microsoft Office
- Human Resources
- Organization
Personal Information
Title: Business Office Manager - LTC
References
Available upon request
Certification
CNA
Activity Director Certificate
CPR Certified
Timeline
Act Director; Social Services; Business Office Manager - CNA
Pinckneyville Nursing & Rehab Center
09.2016 - Current
Owner/CEO
Nu Gal, Inc.
01.2016 - Current
CNA
Red Bud Care Center
01.2011 - 01.2016
Act. Director/CNA
Pinckneyville Community Hospital
01.2007 - 01.2011
LNHA Cert -
College of DuPage
Cosmetology -
Du Quoin Beauty College
CNA -
Beck Area Vocational
High School Diploma -
Trico High School
Similar Profiles
Shelley KellerShelley Keller
Administrator at Fairview Rehabilitation & NursingAdministrator at Fairview Rehabilitation & Nursing
Jennifer WatsonJennifer Watson
Business Office Assistant at John Scott Nursing & Rehab. Nursing CenterBusiness Office Assistant at John Scott Nursing & Rehab. Nursing Center
Solé JupiterSolé Jupiter
Certified Nursing Assistant at Greenbrier Nursing & Rehab CenterCertified Nursing Assistant at Greenbrier Nursing & Rehab Center
Isabella SizemoreIsabella Sizemore
Student Teacher at Trico Elementary SchoolStudent Teacher at Trico Elementary School
Jamie BeckmanJamie Beckman
Psychiatric and Mental Health RN at SIU Student Health ServicesPsychiatric and Mental Health RN at SIU Student Health Services