Summary
Overview
Work History
Education
Skills
Timeline
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SHELLEY CAIN

Rockford

Summary

Dynamic professional focused on operational excellence and team effectiveness. Expertise in crafting and executing strategies that enhance employee engagement and streamline operations. Strong analytical mindset applied to prioritize tasks and resolve challenges efficiently. Proven success across multiple roles, showcasing a commitment to achieving organizational goals.

Overview

34
34
years of professional experience

Work History

Business Analyst

Belcan Engineering
01.2017 - 08.2025
  • Supported quality team members during corrective action updates to enhance operational efficiency.
  • Reviewed records and documents to gather key data for development requests.
  • Applied problem-solving skills to analyze issues and implement effective solutions.
  • Identified shortfalls and proposed options to rectify operational inefficiencies.

Lead Business Systems Analyst

Irresistables Inc
08.2015 - 01.2017
  • Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance
  • Evaluated and adopted new technologies to address changing industry needs
  • Monitored employee tasks, evaluating information processing and performance to gauge business functions and inefficiencies
  • Applied knowledge of data modeling and statistical analysis to note trends and draw conclusions.

Export Documentation Specialist

DBSI Inc
12.2013 - 12.2014
  • Collected detailed notes on investigations and other communication to adhere to legal export control requirements and enhance record keeping
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Collaborated with quality assurance team to comply with regulatory requirements
  • Resolved over 200 record keeping problems, improved operations and provided exceptional client support.

Business Systems Analyst

Abbott
03.2002 - 11.2013
  • Produced cost-benefit and return-on-investment estimations to drive project planning and execution surrounding Integrating new IT Technology solutions
  • Delivered in-depth system training in over 5 countries, imparting knowledge of best practices for protecting data integrity and risk avoidance
  • Oversaw installation of software programs and hardware systems to meet user requirements
  • Monitored employee tasks, evaluating information processing and performance to gauge business functions and inefficiencies.

President/CEO

Cain Installations, Inc
03.1991 - 05.2012
  • Analyzed project blueprints and specifications to identify the costs associated to completion of work order
  • Ensured projects were completed according to approved time, quality and cost estimates
  • Oversaw budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs
  • Conducted research on emerging trends within industry and capitalized on finds to develop new products, services and strategies
  • Developed innovative sales and marketing strategies to facilitate business expansion
  • Employed prompt decision-making and in-depth research to resolve issues efficiently and effectively.

Education

Associate of Science - Business Administration

Columbia College
MO

Skills

  • Analytical skills
  • Issue resolution and troubleshooting
  • Information organization
  • SAP proficiency
  • Implementation of systems
  • Performance enhancement strategies

Timeline

Business Analyst

Belcan Engineering
01.2017 - 08.2025

Lead Business Systems Analyst

Irresistables Inc
08.2015 - 01.2017

Export Documentation Specialist

DBSI Inc
12.2013 - 12.2014

Business Systems Analyst

Abbott
03.2002 - 11.2013

President/CEO

Cain Installations, Inc
03.1991 - 05.2012

Associate of Science - Business Administration

Columbia College

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