Summary
Overview
Work History
Education
Skills
Certification
Additional Information
References
Timeline
Generic

Shelley Bunnell

Quincy

Summary

I am an employee with many years of experience in customer service and dealing with patient care in the medical and dental field . I handle high stress situations well, and I complete tasks with efficiency and accuracy.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Medical Assistant

Quincy Medical Group
Quincy
06.2022 - Current
  • My position requires several duties. I work directly with the patient and the referring providers at the Neurosurgery Department at Quincy Medical Group.
  • I am in charge of the scheduling of patient appointments.
  • I work directly with our Hospital to schedule surgeries and make sure the process goes smoothly for the patient.
  • This would include, but not limited to, verifying insurance, making sure all Precertifications are completed, and schedule all pre op and post op appointments for the patient.
  • I also handle the Doctors schedule and make sure the office runs smoothly.

Dental Assistant

Adams County Health Dept
Quincy
11.2019 - 06.2022
  • I assist the doctor in a very high stress and high traffic clinic.
  • I have expanded functions, and have extensive knowledge in all areas of the dental field.
  • I have exceptional clinical and clerical skills.
  • I pride myself on taking care of the patient's needs from the moment the patient walks in to dismissal.

Dental Assistant

Midwest Dental
11.2018 - 07.2019
  • I was directly involved with every aspect of running a dental practice.
  • I directly assisted the doctor and utilized my expanded function certification.
  • I scheduled patients, and am knowledgeable of all aspects of the front desk.
  • I answered phone calls and filed insurance claims, and took payments.

DENTAL ASSISTANT, CROSS TRAINED AS PSR

Aspen Dental
08.2014 - 11.2018
  • My responsibilities include, but not limited to, assisting directly with the doctor, assisting in oral surgery, setting up trays and sterilizing instruments, checking in patients, answering phones, taking payment, and scheduling patients for next appointments.

DENTAL ASSISTANT

Applewhite
02.2013 - 07.2014
  • I was responsible for reviewing the schedule and setting up trays for following day.
  • I ordered all office supplies and dealt directly with Patterson.
  • I did all expected duties as a DA, such as assisting in RCT's, composite restorations, crown preps, and extractions.

Sterilization Technician

Cornerstone Dental
Quincy
07.2009 - 01.2013
  • I was in charge of all sterilization in the office, and made sure all OSHA guidelines were followed accordingly.
  • I also assisted as needed.

Education

Associate - AAS

JWCC
01.1994

Skills

  • Medical terminology
  • Infection control
  • Word
  • Dental Assistant
  • Epic
  • Clerical experience
  • Office Management
  • Anatomy Knowledge
  • Medical Imaging
  • Dental Receptionist
  • Leadership
  • Medical Terminology
  • Sterilization
  • Medical Billing
  • Laboratory Experience
  • CPR
  • Dentrix
  • Caregiving
  • Hospital experience
  • HIPAA
  • Inventory
  • Eaglesoft
  • Receptionist
  • Home care
  • Customer service
  • Scheduling
  • Chairside Assisting
  • Dental
  • Phone Etiquette
  • Front desk
  • Medical Scheduling
  • HIGHLY ORGANIZED
  • Insurance Verification
  • Senior care

Certification

  • Expanded function, Sedation monitoring, Present
  • Nitrous Oxide Certification
  • CPR Certification
  • BLS Certification
  • Certified Dental Assistant
  • Registered Dental Assistant
  • X-Ray Certification

Additional Information

Excellent at multi-tasking, Highly organized and punctual, Great leadership skills, CPR certified, Excellent People skills

References

  • Dr. Daniel Spencer, 1-815-953-1655
  • Mary Rebman, 1-217-248-7782
  • Danielle Holley, 217-653-1630

Timeline

Medical Assistant

Quincy Medical Group
06.2022 - Current

Dental Assistant

Adams County Health Dept
11.2019 - 06.2022

Dental Assistant

Midwest Dental
11.2018 - 07.2019

DENTAL ASSISTANT, CROSS TRAINED AS PSR

Aspen Dental
08.2014 - 11.2018

DENTAL ASSISTANT

Applewhite
02.2013 - 07.2014

Sterilization Technician

Cornerstone Dental
07.2009 - 01.2013

Associate - AAS

JWCC

Similar Profiles

CREATE PROFILE
Shelley Bunnell