Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelby Stingley

Dixon

Summary

Dynamic and dedicated professional with a strong work ethic and integrity, honed at Shell Expresslane. Proven track record in cash handling and customer service excellence, consistently enhancing customer satisfaction. Skilled in multitasking and organization, I thrive in fast-paced environments, ensuring efficient operations and fostering positive customer relationships.

Overview

8
8
years of professional experience

Work History

Cashier

Shell Expresslane
12.2024 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Assisted customers in locating products and provided information on promotions.
  • Handled cash and credit card transactions accurately, ensuring compliance with store policies.

Server

312 Restaurant
09.2024 - 12.2025
  • Provided exceptional customer service to enhance guest satisfaction and retention.
  • Assisted in menu knowledge, enabling effective communication of specials and promotions to customers.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery to tables.
  • Maintained cleanliness and organization of dining area to uphold health standards and enhance ambiance.
  • Adapted quickly to high-pressure situations during peak hours, maintaining composure and service quality.

Bartender

Lost Nation Golf Course
05.2024 - 09.2024


  • Maintained cleanliness and organization of bar area to promote a safe working environment.
  • Assisted in inventory management, restocking supplies to meet operational demands.
  • Demonstrated knowledge of drink recipes and mixology techniques to enhance guest experience.
  • Monitored alcohol consumption levels to ensure responsible serving practices were upheld.
  • Served high customer volumes during special events, nights, and weekends.

Sales Associate

Next Generation Wireless
01.2024 - 05.2024
  • Assisted customers in product selection, ensuring alignment with individual needs and preferences.
  • Maintained knowledge of wireless products, services, and promotions to provide accurate information to customers.
  • Processed transactions efficiently using point-of-sale systems, enhancing customer satisfaction through quick service.
  • Collaborated with team members to achieve sales targets, fostering a supportive and motivated work environment.
  • Built relationships with customers to encourage repeat business.

Security Officer

O'connells Jellystone Campground
04.2023 - 10.2023
  • Monitored premises to ensure safety and security of personnel and property.
  • Conducted regular patrols to identify and address potential security breaches.
  • Responded to emergencies, coordinating with local law enforcement and emergency services.
  • Implemented access control measures to regulate entry and exit of individuals.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.

Delivery Driver

Pizza Ranch Buffet
01.2023 - 05.2023
  • Navigated delivery routes efficiently, ensuring timely arrival and customer satisfaction.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Managed inventory tracking and reporting for accurate shipment documentation.
  • Collaborated with team members to enhance delivery processes and minimize delays.

Bartender

Vegas Slots Gaming
07.2022 - 12.2022
  • Crafted and served beverages efficiently, ensuring customer satisfaction and repeat business.
  • Collaborated with team members to streamline service processes during peak hours.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Shopper

Instacart
05.2021 - 06.2022
  • Streamlined shopping processes to enhance efficiency and customer satisfaction.
  • Utilized proprietary tools for precise order fulfillment and tracking.
  • Identified opportunities for process improvements, contributing to cost savings.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Delivery Driver

Jimmy John's
03.2018 - 05.2021
  • Utilized GPS technology to optimize route planning and reduce fuel consumption.
  • Trained new drivers on operational protocols and safety standards to maintain team efficiency.
  • Monitored delivery performance metrics, identifying areas for improvement in workflow processes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.

Education

Radiology Technician Program - Radiology Technician

Sauk Valley Community College
Dixon, IL
05-2027

Associate of Science - Science

Sauk Valley Community College
Dixon, IL
05-2022

High School Diploma -

Rock Falls Township Highschool
Rock Falls, IL
05-2018

Skills

  • Work ethic and integrity
  • Cash handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Reliability and punctuality
  • Multitasking and organization

Timeline

Cashier

Shell Expresslane
12.2024 - Current

Server

312 Restaurant
09.2024 - 12.2025

Bartender

Lost Nation Golf Course
05.2024 - 09.2024

Sales Associate

Next Generation Wireless
01.2024 - 05.2024

Security Officer

O'connells Jellystone Campground
04.2023 - 10.2023

Delivery Driver

Pizza Ranch Buffet
01.2023 - 05.2023

Bartender

Vegas Slots Gaming
07.2022 - 12.2022

Shopper

Instacart
05.2021 - 06.2022

Delivery Driver

Jimmy John's
03.2018 - 05.2021

Radiology Technician Program - Radiology Technician

Sauk Valley Community College

Associate of Science - Science

Sauk Valley Community College

High School Diploma -

Rock Falls Township Highschool

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