Sheinna Colmenero
Naperville
Summary
Experienced in effectively managing multiple priorities with a positive attitude. Skilled in team leadership, strategic planning, and operational management. I utilize effective communication and organizational skills to drive project success. Having a track record of fostering productive work environments and achieving set goals.
Overview
5
5
years of professional experience
Work History
Dental Assistant/Front Desk Receptionist
Eco Dental
Homer Glen, IL
11.2024 - 04.2025
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Systems I used were Dentrix Dental Software and the Itero Digital Scanner, used for restorative purposes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Performed X-Rays safely while adhering to radiation safety guidelines, using XCP tools ensuring high-quality diagnostic images for the dentist's evaluation.
- Prepared and arranged dental trays with instruments, medications, and required materials for dental procedures.
- Documented patient dental health information, medical history, and vital signs for future reference in their chart.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently. As well as verifying patient insurance eligibility and benefits.
Shift Manager/Key Holder
Starbucks
Naperville & Bolingbrook, IL
09.2022 - 12.2024
- Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
- Restocked and maintained clean stations and facilities to operable standards.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Collaborated with cafe management to design and implement promotional strategies for cafe items.
- Served customers quickly and efficiently and created feedback strategies to prevent delays.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
- Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
Sales Associate
Bath & Body Works
Naperville, IL
07.2021 - 11.2022
- Perform opening and closing routines including execution of bank deposits, receipt of shipment, and maintain policies and procedures.
- Assisted with floorset execution, window changes, visual presentation, and marketing placement as needed.
- Met sales goals and expectations during shifts.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Solved customer challenges by offering relevant products and services.
Server/Hostess/Cashier
Buffalo Wild Wings
Naperville, IL
10.2020 - 06.2021
- Performed daily functions such as answering calls and emails, greeting guests, handling payments, and maintaining areas clean and well-kept.
- Cooperate & communicate with all serving and kitchen staff.
- Adhere to all relevant health department rules/regulations and all customer service guidelines.
- Collaborating with the kitchen and bar staff for prompt and correct delivery orders.
Education
High School Diploma -
Naperville Central High School
01.2021
Dental Assistant Certificate - undefined
Dental Academy of Chicago
01.2021
Skills
- Employee management
- Inventory management
- Food Service Sanitation Manager Certification
- Verbal & Written Communication/Bilingual
- Sales
- Time Management
- Foresight on organization needs
- Strategic Planning
- Espresso machine operation
- Office administration duties
- Employee training
- Digital X-ray proficiency
LANGUAGES
Spanish - Native or Bilingual
English - Native or Bilingual
Timeline
Dental Assistant/Front Desk Receptionist
Eco Dental
11.2024 - 04.2025
Shift Manager/Key Holder
Starbucks
09.2022 - 12.2024
Sales Associate
Bath & Body Works
07.2021 - 11.2022
Server/Hostess/Cashier
Buffalo Wild Wings
10.2020 - 06.2021
Dental Assistant Certificate - undefined
Dental Academy of Chicago
High School Diploma -
Naperville Central High School