Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Sheinna Colmenero

Naperville

Summary

Experienced in effectively managing multiple priorities with a positive attitude. Skilled in team leadership, strategic planning, and operational management. I utilize effective communication and organizational skills to drive project success. Having a track record of fostering productive work environments and achieving set goals.

Overview

5
5
years of professional experience

Work History

Dental Assistant/Front Desk Receptionist

Eco Dental
11.2024 - 04.2025
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Systems I used were Dentrix Dental Software and the Itero Digital Scanner, used for restorative purposes.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Performed X-Rays safely while adhering to radiation safety guidelines, using XCP tools ensuring high-quality diagnostic images for the dentist's evaluation.
  • Prepared and arranged dental trays with instruments, medications, and required materials for dental procedures.
  • Documented patient dental health information, medical history, and vital signs for future reference in their chart.
  • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently. As well as verifying patient insurance eligibility and benefits.

Shift Manager/Key Holder

Starbucks
09.2022 - 12.2024
  • Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
  • Restocked and maintained clean stations and facilities to operable standards.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Collaborated with cafe management to design and implement promotional strategies for cafe items.
  • Served customers quickly and efficiently and created feedback strategies to prevent delays.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
  • Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.

Sales Associate

Bath & Body Works
07.2021 - 11.2022
  • Perform opening and closing routines including execution of bank deposits, receipt of shipment, and maintain policies and procedures.
  • Assisted with floorset execution, window changes, visual presentation, and marketing placement as needed.
  • Met sales goals and expectations during shifts.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Solved customer challenges by offering relevant products and services.

Server/Hostess/Cashier

Buffalo Wild Wings
10.2020 - 06.2021
  • Performed daily functions such as answering calls and emails, greeting guests, handling payments, and maintaining areas clean and well-kept.
  • Cooperate & communicate with all serving and kitchen staff.
  • Adhere to all relevant health department rules/regulations and all customer service guidelines.
  • Collaborating with the kitchen and bar staff for prompt and correct delivery orders.

Education

High School Diploma -

Naperville Central High School
01.2021

Dental Assistant Certificate - undefined

Dental Academy of Chicago
01.2021

Skills

  • Employee management
  • Inventory management
  • Food Service Sanitation Manager Certification
  • Verbal & Written Communication/Bilingual
  • Sales
  • Time Management
  • Foresight on organization needs
  • Strategic Planning
  • Espresso machine operation
  • Office administration duties
  • Employee training
  • Digital X-ray proficiency

LANGUAGES

Spanish - Native or Bilingual
English - Native or Bilingual

Timeline

Dental Assistant/Front Desk Receptionist

Eco Dental
11.2024 - 04.2025

Shift Manager/Key Holder

Starbucks
09.2022 - 12.2024

Sales Associate

Bath & Body Works
07.2021 - 11.2022

Server/Hostess/Cashier

Buffalo Wild Wings
10.2020 - 06.2021

Dental Assistant Certificate - undefined

Dental Academy of Chicago

High School Diploma -

Naperville Central High School
Sheinna Colmenero