Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Sheila Riportella

Loves Park

Summary

Dynamic title professional with extensive experience at Advocus National Title Insurance Company, excelling in commercial title examination. Proven ability to resolve complex title issues while maintaining meticulous records. Strong client communication skills and a keen attention to detail ensure successful transactions and enhanced customer satisfaction.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Commercial Title & Closing Administrator

Advocus National Title Insurance Company
Chicago
05.2025 - Current
  • Conducted research on property ownership history.
  • Maintained organized records of title searches and findings.
  • Prepared title reports, commitments for property transactions.
  • Reviewed title documents and provided guidance on title related matters.
  • Coordinated with clients and attorneys to resolve title issues.
  • Analyzed information from public records and land surveys in order to assess the validity of titles.
  • Verified legal descriptions of properties for accuracy.
  • Conducted lien searches on properties to ensure all liens were cleared prior to closing.
  • Prepared and issued title insurance policies and endorsements.
  • Coordinated closings with buyers, sellers, title companies, attorneys, lenders, and other parties involved in the transaction.
  • Coordinated with clients to gather necessary information for closings.
  • Prepared and distributed closing disclosures and settlement statements to all involved parties.
  • Maintained organized records of all closing transactions and communications in an electronic database.
  • Compiled and submitted title-related documents to local government offices for recording and filing.

Senior Title Examiner

Attorneys' Title Guaranty Fund, Inc. nka Advocus
Chicago
05.2021 - 05.2022
  • Reviewed and analyzed legal documents such as deeds, title abstracts, mortgages, judgments, liens and plats to determine ownership of real estate.
  • Prepared title commitments with detailed descriptions of outstanding encumbrances affecting a property's title status.
  • Prepared comprehensive land reports for client review.
  • Collaborated with attorneys to resolve title issues and discrepancies.
  • Investigated claims against titles arising from past ownerships or transfers.
  • Coordinated with lenders, underwriters and clients to answer questions about properties' titles or transactions involving them.
  • Updated legal descriptions and ownership information in title files regularly.
  • Interpreted zoning ordinances, subdivision regulations and other relevant laws affecting titles.
  • Analyzed prior and current land use regulations to determine any potential restrictions on the use of a particular parcel of land.

Branch Manager

Attorneys' Title Guaranty Fund, Inc., nka Advocus
Rockford
06.2005 - 05.2021
  • Managed daily branch operations to ensure efficiency and compliance.
  • Supervised staff to enhance teamwork and customer service skills.
  • Implemented training programs to develop employee capabilities and knowledge.
  • Developed marketing strategies to increase local branch visibility and engagement.
  • Fostered relationships with clients to enhance customer satisfaction and loyalty.
  • Managed staff scheduling, hiring and training processes.
  • Conducted regular performance reviews for all employees in the branch.
  • Monitored financial performance of the branch on a monthly basis.
  • Provided guidance and support to team members regarding problem resolution and customer service issues.
  • Resolved escalated customer complaints in a timely manner.
  • Assisted other branches when needed during peak periods or special projects.
  • Supported outside sales force in servicing and obtaining new business.
  • Participated in community events to promote brand awareness.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Trained new team members on closing techniques and best practices.
  • Verified accuracy of all closing documents for completeness and compliance.
  • Managed a high volume of files on a daily basis.
  • Reviewed title commitment and insurance policies to support pre-closing documentation.
  • Researched title issues as needed to resolve any discrepancies or questions that arose during the process.
  • Maintained detailed records of all transactions including purchase agreements, deeds, mortgages.
  • Ensured proper execution of all documents at the closing table.
  • Resolved conflicts between parties involved in transaction if necessary.
  • Prepared detailed title reports for real estate transactions and stakeholders.
  • Collaborated with attorneys to resolve title-related disputes efficiently.
  • Mentored junior examiners on best practices in title examination procedures.

Education

Some College (No Degree) - Criminal Justice

University of Wisconsin -Platteville
Platteville, WI

Skills

  • Title examination and legal document review
  • Property research and public records analysis
  • Closing coordination and title insurance management
  • Attention to detail
  • Client communication

Affiliations

  • National and State Park hiking
  • Pickleball

Certification

  • IL Title Professional Certificate

References

References available upon request.

Timeline

Commercial Title & Closing Administrator

Advocus National Title Insurance Company
05.2025 - Current

Senior Title Examiner

Attorneys' Title Guaranty Fund, Inc. nka Advocus
05.2021 - 05.2022

Branch Manager

Attorneys' Title Guaranty Fund, Inc., nka Advocus
06.2005 - 05.2021

Some College (No Degree) - Criminal Justice

University of Wisconsin -Platteville

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Sheila Riportella