Sheila Dukeman
Arcola
Summary
Hardworking and passionate candidate with strong organizational skills motivated to secure an Executive Director position.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to success and achieve positive results. Ready to tackle new challenges with dedication and enthusiasm.
Overview
22
22
years of professional experience
Work History
Director of Social Services
Haven of Arcola
11.2024 - Current
- Facilitated open communication between staff members, promoting teamwork and collaborative problem-solving approaches to challenges faced by residents.
- Established preliminary and comprehensive assessment for social service needs of residents.
- Ensured compliance with regulatory requirements by diligently monitoring policies and procedures within the facility.
- Collaborated with department managers to correct and improve services.
- Maintained a high level of professionalism and ethical conduct, upholding the highest standards for social service work.
- Provided crisis intervention support when needed; demonstrating empathy, compassion and resourcefulness to serve residents in times of distress.
- Responsible for the admissions process of the facility.
Social Services Director
Arcola Health Care Center
05.2003 - 10.2024
- Oversaw compliance with federal and state regulations.
- Coordinated with mental health professionals to integrate psychological support services into overall care plans.
- Participated in community events to promote services and engage with public.
- Developed and implemented training programs for staff.
- Responsible for the referral and admission process within the facility.
- Responsible for discharge planning of individuals returning to the community and providing linkage services.
Education
Bachelor of Arts - Psychology
Eureka College
Eureka, IL05-1995
Skills
- Written and verbal communication
- Department leadership
- Family support and assistance
- Onsite facility tours
- Problem-solving
- Multitasking
- Reliability
- Excellent communication
- Decision-making
- Interpersonal skills
- Analytical skills
Timeline
Director of Social Services
Haven of Arcola
11.2024 - Current
Social Services Director
Arcola Health Care Center
05.2003 - 10.2024
Bachelor of Arts - Psychology
Eureka College
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