SHEENA ELMORE
Lisle
Summary
Dedicated advocate with focus on empathy and collaboration, bringing strong persuasive abilities and generous, patient demeanor to support and guide students. Adept at fostering meaningful connections and creating inclusive environments that encourage open communication and mutual respect. Skilled in navigating complex issues with cooperative approach, ensuring every individual feels heard and valued. Committed to utilizing people-centric strategies to drive positive outcomes and enhance student experience.
Overview
10
10
years of professional experience
Work History
Student Advocate
West 40 Intermediate Services
08.2023 - Current
- Worked effectively with fellow team members to coordinate effective solutions.
- Developed and implemented individualized academic plans for students.
- Empowered students through counseling and skill-building exercises.
- Provided resources to support students in achieving career goals.
- Made referrals to appropriate services, following up to confirm clients received access to required care.
- Conducted pre-screening activities to determine eligibility for supportive services.
- Encouraged students to explore age-appropriate and career-related opportunities.
- Developed and implemented student guidance plans to foster academic success.
- Collaborated with parents, school faculty and social workers to address problems and grow student success.
- Maintained positive relationships with community to build and nurture dynamic partnerships.
Housing Case Manager
DuPage Pads
02.2023 - 08.2023
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Assessed risk factors of patients and made referrals for further services.
- Provided patient and family education on available resources and self-care strategies.
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
- Coordinated client discharge planning and follow-up care.
- Managed caseload to satisfy multiple patients with diverse needs.
- Assisted clients in accessing housing, financial assistance and other community resources.
- Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
- Developed individual treatment plans and provided counseling to patients.
Foster Care Case Manager
Child Link
09.2022 - 02.2023
- Created and updated systems of organization for case service plans and court reports.
- Checked with newly placed children frequently to support comprehensive success and assimilation.
- Completed regular visitations to check on children, families and home environments.
- Provided in-home training and support to foster parents during weekly meetings to help mitigate problems arising from child behavior.
- Advocated for foster children by facilitating access to community resources and services to maximize safety and well-being of child.
Housing Specialist III
Nan Mckay and Associates
07.2015 - 03.2021
- Explained rental and housing regulations to clients and helped each discover best options for housing.
- Identified and recruited landlords and brokers to provide suitable and affordable units to meet clients' needs.
- Helped clients find permanent or temporary housing.
- Calculated tenant rent amounts to prepare leases and contracts.
- Assisted applicants in filling out housing applications and verifying assets.
- Researched possible fraud cases by scrutinizing bank statements and reconciling statements with reported income sources.
- Developed and maintained accurate records of programs and services.
- Answered client questions about lease and rental agreements and advocated on behalf of client needs.
- Maintained database of housing resources, landlords and management companies.
Education
Master of Arts - Social Work
Aurora University
Aurora, IL06-2025
Bachelor of Science - Corrections Management
University of Phoenix
Tempe, AZ06-2020
Associate of Science - Criminal Justice
Triton College
River Grove, IL06-2009
High School Diploma -
Proviso West
Hillside, IL06-2003
Skills
- Resource identification
- Fundraising strategies
- Writing and editing
- Research and analysis
- Networking and relationship building
- Goal setting and prioritization
- Crisis support
- Resource management
- Mentorship
Timeline
Student Advocate
West 40 Intermediate Services
08.2023 - Current
Housing Case Manager
DuPage Pads
02.2023 - 08.2023
Foster Care Case Manager
Child Link
09.2022 - 02.2023
Housing Specialist III
Nan Mckay and Associates
07.2015 - 03.2021
Master of Arts - Social Work
Aurora University
Bachelor of Science - Corrections Management
University of Phoenix
Associate of Science - Criminal Justice
Triton College
High School Diploma -
Proviso West
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