Shazaria Henderson
Collinsvile
Summary
Compassionate and self-confident healthcare professional with extensive experience at St. Elizabeth's Hospital. Proven ability in patient management and critical thinking, ensuring optimal care and comfort. Skilled in EMR systems and CPR certified, I excel in fostering positive relationships and enhancing patient recovery through effective communication and support.
Overview
4
4
years of professional experience
Work History
Resident Assistant
Addington Place of Edwardsville
Edwards, IL
04.2024 - 12.2025
- Assisted patients with daily living activities, promoting comfort and dignity.
- Monitored vital signs, documenting changes and reporting to nursing staff.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Developed and maintained positive relationships with clients and their families.
- Performed hourly rounds to ensure patient safety.
- Responds to call lights promptly.
- Transported patients to and from doctors appointments.
- Assist with clean and dressing wounds.
Patient Care Technician
St. Elizabeth's Hospital
O'Fallon, IL
08.2021 - 02.2025
- Assisted nursing staff in delivering patient care and support during daily activities.
- Monitored vital signs, documenting changes and reporting to healthcare professionals promptly.
- Educated patients on post-treatment care instructions, enhancing recovery understanding and compliance.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Patient Registration Clerk
Southern Illinois Healthcare Foundation
Glen Carbon, IL
02.2022 - 04.2024
- Greeted patients and accurately collected personal, insurance, and medical information.
- Entered and updated patients information into Electronic Medical Records systems.
- Assisted with billing and insurance issues.
- Handled incoming calls, addressing inquiries and directing them appropriately.
- Imaged and scanned patient and registration documentation into electronic patient records.
- Maintained clean and organized workspaces to promote smooth operation and easy access to patient information.
- Followed up on missed appointments with patients to reschedule and promote continuity of care.
Education
High School Diploma - Medical Assistant
Southwestern Illinois College
Belleville, Illinois, ILHigh School Diploma - General Studies.
East Saint Louis Senior High School
East Saint Louis, IL05.2017
Skills
Time management
Team player
Administrative support
Self-confident
Indirect patient care
Patient management
Data entry
Direct patient care
Critical Thinking
Multitasking
CPR certified
Timeline
Resident Assistant
Addington Place of Edwardsville
04.2024 - 12.2025
Patient Registration Clerk
Southern Illinois Healthcare Foundation
02.2022 - 04.2024
Patient Care Technician
St. Elizabeth's Hospital
08.2021 - 02.2025
High School Diploma - Medical Assistant
Southwestern Illinois College
High School Diploma - General Studies.
East Saint Louis Senior High School