Dynamic and detail-oriented professional with experience at Loyola Medical Center, excelling in patient communication and food preparation. Proven ability to enhance patient satisfaction through innovative recipe development and effective teamwork. Committed to maintaining high standards of cleanliness and safety while fostering positive relationships in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Dietary Assistance
Loyola Medical Center
2160 S 1st Ave, Maywood, IL 60153
12.2023 - Current
Assisted in meal preparation and delivery, ensuring adherence to dietary guidelines.
Supported dietary staff with inventory management and supply ordering processes.
Maintained cleanliness and organization of kitchen and dining areas to ensure safety standards.
Collaborated with healthcare team to address patient dietary needs and preferences.
Educated patients on menu options, promoting healthy eating choices aligned with medical recommendations.
Participated in training new staff on dietary protocols and operational procedures for efficiency improvements.
Maintained high standards of personal hygiene to minimize risk of cross-contamination while preparing meals for immunocompromised patients.
Aided in the development of new recipes catering to various dietary needs, resulting in increased patient satisfaction rates.
Played an active role in ensuring continuous improvement within the department by participating in regular staff meetings and sharing feedback on processes or areas needing attention.
Followed all food safety regulations while preparing meals for patients.
Discarded outdated food products and maintained waste disposal procedures.
Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
Provided in-depth information on nutritional care to maximize health.
Maintained strict levels of cleanliness for tables, floors, and prep areas.
Served meals to residents in accordance with established schedules and dietary procedures.
Kept all kitchen areas clean, tidy and free of hazards.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Sales Associate
Dunkin Donuts
6820 W Roosevelt Rd
07.2021 - 10.2023
Assisted customers with menu selections and provided excellent service to enhance satisfaction.
Operated cash register efficiently, processing transactions accurately and promptly.
Maintained cleanliness and organization of work area to ensure compliance with health standards.
Collaborated with team members to streamline order fulfillment processes during peak hours.
Monitored inventory levels and communicated needs for restocking supplies effectively.
Trained new staff on operational procedures and customer service best practices for consistency.
Resolved customer complaints professionally, ensuring a positive experience and repeat business.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Answered customer questions about sizing, accessories, and merchandise care.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.