SHAYNE WLAS
Barrington
Summary
Energetic and detail-oriented, bringing comprehensive knowledge of equipment maintenance and logistical coordination. Developed key skills in fast-paced sales environment, including team leadership, strategic planning, and customer relationship management. Possesses hands-on skills in inventory management and troubleshooting, ensuring operational efficiency. Capable of optimizing equipment usage and contributing to streamlined operations. Proven ability to drive sales growth and enhance team performance.
Overview
13
13
years of professional experience
Work History
Equipment Manager
JC Licht
08.2023 - Current
- Managed equipment budgets, resulting in cost-effective purchasing decisions and reduced overhead expenses.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers with followups and found new ones by identifying needs and offering appropriate services through trade shows and customer training events.
- Managed key accounts and national accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Store Manager
JC Licht
02.2022 - 08.2023
- Coached sales associates in product specifications, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Store Manager
Sherwin Williams
10.2021 - 02.2022
Assistant Manager
Sherwin Williams
10.2019 - 10.2021
Sales Associate
Sherwin Williams
08.2018 - 09.2019
Parts Manager/Service Writer/Sales Associate
Halloran Power Equipment
07.2012 - 09.2019
- Offered hands-on assistance to customers, while assessing needs and consumer preferences.
- Ordered parts for customers and service department for use small engine and large equipment.
- Boosted equipment sales by identifying customer needs and recommending appropriate solutions.
- Drove sales of new customers and existing customers by attending trade shows and in house store events.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Inspected and tested equipment and completed preventive maintenance such as engine tune-ups, oil changes, tire repairs, and filter replacement.
Education
High School Diploma -
Barrington High School
Barrington, IL2012
Skills
- Store operations management
- Staff Training and Development
- Competitor Analysis
- Inventory planning and management
- Repair Knowledge
- Customer Relationship Management
- Sales team training
- Sales strategy development
- Goals and performance
Timeline
Equipment Manager
JC Licht
08.2023 - Current
Store Manager
JC Licht
02.2022 - 08.2023
Store Manager
Sherwin Williams
10.2021 - 02.2022
Assistant Manager
Sherwin Williams
10.2019 - 10.2021
Sales Associate
Sherwin Williams
08.2018 - 09.2019
Parts Manager/Service Writer/Sales Associate
Halloran Power Equipment
07.2012 - 09.2019
High School Diploma -
Barrington High School
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