Shayla Love
Chicago
Summary
I graduated with a Bachelor's of Arts in Philosophy from NIU. Almost immediately upon my graduation I stepped into administrative healthcare management and have been working in that field for the past five years. My goal is to become the executive hospital director by expanding and sharpening my business administration skillset. Ultimately, my intentions are to make the healthcare industry safe and reliable for all through implementations exceptional administrative policies and client service.
Overview
8
8
years of professional experience
Work History
Director of Regenerative Medicine
Chicago Arthritis & Regenerative Medicine
Chicago
12.2022 - Current
- My responsibilities include closing and coordinating procedures, business development and outreach, marketing and campaigning.
- I am also responsible for managing our CRM, intake department, maintaining long-term relationships with patients and physicians, and managing financial reports for the regenerative medicine department.
Practice Manager
Vein Clinics of America
Skokie
07.2020 - 09.2022
- As Practice Manager for Vein Clinics of America my main duty was to ensure the clinic was profitable and ran smoothly.
- I used Microsoft products like excel and word on the daily, along with salesforce and e-clinical works to manage notate, update, and schedule patient accounts.
Supervisor
Sprint
DeKalb
11.2017 - 04.2020
- Manage the store's sales.
- Coach the staff on how to convert leads into sales.
- Manage the store's inventory.
Education
Bachelor of Arts - Philosophy
Northern Illinois University
DeKalb, IL01.2020
Skills
- Leadership
- High organizational skills
- Microsoft
- Macintosh
- Salesforce
- CRM
- EMR
- Project Management
- Bilingual (Spanish)
- Sales
- Communications & Public Speaking
- General Management & Team Building
- Marketing & Campaigning
Accomplishments
- Campus Live Radio President 2019
- NIU Impact Scholarship 2017-2018
- NIU Lead Summit 2017
- John Henrik Clarke Honor Society MLK Award 2016
- Alpha Kappa Alpha Fantasia scholarship 2016
Thank you
"If you knew how powerful your thoughts are, you would never think a negative thought."
Timeline
Director of Regenerative Medicine
Chicago Arthritis & Regenerative Medicine
12.2022 - Current
Practice Manager
Vein Clinics of America
07.2020 - 09.2022
Supervisor
Sprint
11.2017 - 04.2020
Bachelor of Arts - Philosophy
Northern Illinois University