SHAYLA HERMANN
Swansea
Summary
Dynamic Accounts Receivable and Billing Specialist with a proven track record at LTI Trucking Services, excelling in billing reconciliation and problem resolution. Adept at negotiating payments and managing accounts, I consistently improved cash flow and maintained accurate client records, ensuring timely collections and enhancing operational efficiency.
Overview
10
10
years of professional experience
Work History
Accounts Receivable and Billing Specialist
LTI Trucking Services
Madison
07.2021 - 04.2025
- Generated, mailed and monitored invoices.
- Maintained accurate and updated client records.
- Compiled detailed summaries of billing operations.
- Consistently communicated with customers regarding overdue payments via multiple channels.
- Investigated and corrected identified billing concerns from customers.
- Assessed accounts to ensure payment compliance.
- Investigated and corrected payment issues.
Billing and Data Entry
Beelman Truck Co.
East St. Louis
06.2018 - 07.2021
- Sorted files systematically ensuring seamless ticket order input.
- Ensured accurate data submission by thoroughly reviewing entries in database software.
- Directed Drivers on accurate collection and submission of paperwork.
- Calculated payroll-specific holiday and unique compensation amounts.
- Addressed and resolved information discrepancies.
- Verified data entries in accounting software for accurate billing.
- Issued invoices on a weekly basis for distribution to customers.
- Experienced in using Paycor HR and Payroll software.
Account Filing Clerk
Auffenberg Volkswagen
O’Fallon
02.2015 - 08.2017
- Utilized Microsoft Excel for data management tasks.
- Created new folders or updated existing ones when necessary.
- Processed requests for document reproduction in a timely manner.
- Assisted in developing and implementing new filing systems to address evolving business needs.
Education
Bachelors of Business Administration - Human Resource Management
Mckendree University
Lebanon, IL12.2016
Skills
- Billing reconciliation
- Data entry and management
- Account collections
- Problem resolution
- Invoice preparation
- Payment negotiations
- Time management abilities
References
References available upon request.
Timeline
Accounts Receivable and Billing Specialist
LTI Trucking Services
07.2021 - 04.2025
Billing and Data Entry
Beelman Truck Co.
06.2018 - 07.2021
Account Filing Clerk
Auffenberg Volkswagen
02.2015 - 08.2017
Bachelors of Business Administration - Human Resource Management
Mckendree University
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