Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHAWNEY RAKI

Chicago

Summary

Nursing Unit Secretary experienced in managing patient paperwork and coordinating healthcare staff schedules. Enhanced hospital efficiency and patient satisfaction through effective communication and organized record management. Demonstrated compassion and strong teamwork skills, ensuring smooth operations in medical environments.

Overview

6
6
years of post-secondary education
22
22
years of professional experience

Work History

Nursing Unit Secretary

Great Paragon Home Health Care Inc
Chicago
07.2010 - Current
  • Coordinated communication between healthcare staff and patients, facilitating effective service delivery.
  • Scheduled patient appointments and organized follow-up visits for efficient care management.
  • Handled phone appointments and wellness calls, addressing patient inquiries to enhance care experience..
  • Managed patient records while ensuring confidentiality in compliance with health regulations.

Certified Nurse Assistant Instructor

Wilson Care Inc.
Chicago
04.2004 - 05.2010
  • Facilitated hands-on training sessions for nursing students and professionals.
  • Developed engaging curriculum for Certified Nurse Assistant training programs.
  • Evaluated student performance through practical assessments and written exams.
  • Assist students in Basic Nursing Assistant Training and Geriatric Care Training and OSHA Training.
  • Updated training materials to reflect current healthcare standards and practices.
  • Coordinated scheduling and logistics for classroom and lab instruction sessions.

Education

Associate of Applied Science - Health Care Management

Ultimate Medical Academy
Clearwater, FL
04.2013 - 06.2015

Graduate Certificate - Basic Nursing Assistant

Harry Truman College
Chicago , IL
08.1996 - 12.1999

OakPark - RiverForest
OakPark , Ill

Skills

  • Electronic health records
  • Appointment scheduling
  • Care coordination
  • Billing knowledge
  • Record management
  • Data entry accuracy
  • Healthcare communication
  • Terminology proficiency
  • Time management
  • Adaptability to change
  • Conflict resolution
  • Relationship management
  • Training development

Timeline

Associate of Applied Science - Health Care Management

Ultimate Medical Academy
04.2013 - 06.2015

Nursing Unit Secretary

Great Paragon Home Health Care Inc
07.2010 - Current

Certified Nurse Assistant Instructor

Wilson Care Inc.
04.2004 - 05.2010

Graduate Certificate - Basic Nursing Assistant

Harry Truman College
08.1996 - 12.1999

OakPark - RiverForest
SHAWNEY RAKI