Shawn Yarbrough

Executed daily sales and training activities, developed individuals and teams, managed daily contests, facilitated communication and conference meetings, and recruited new salespeople while ensuring compliance across multiple states after completing relevant training courses and certifications for residential and business contracts.

• Implemented innovative ideas and solutions that improved team effectiveness and project outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Worked with cross-functional teams to achieve goals.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Earned recognition from management for delivering exceptional customer service through proactive engagement and support.

Lead several sales groups and achievements. In the field hands-on training. Learned to use different software applications. Successfully increased sales performance and percentage by 75% in 3 months. Contributed to helping reduce compliance complaints.

• Cultivated relationships with clients, strengthening customer loyalty.
• Collaborated with team members to strategize effective sales approaches and campaigns.
• Maintained up-to-date knowledge of the company's products and services.
• Participated in team meetings to discuss strategies for achieving goals.

• Served as Energy Advisor, contributed to team objectives leading to promotion.
• Greeted customers door to door in all weather conditions while promoting sales
• Promoted to crew coordinator, overseeing operations for 32 agents.
• Achieved promotion to Regional Manager Distributor within 3 years, conducting interviews, leading daily meetings, and facilitating training classes.

• Greeted customers entering the store to ascertain what each customer wanted or needed
• Politely assisted customers in person and via telephone.
• Skilled in all departments
• Answered product questions with up-to-date knowledge of sales and store promotions.

• Managed tire lube express operations, conducting interviews, training new associates, and coordinating product orders and inventory management
• Advanced from stocker to automotive department manager within 6 months, overseeing daily operations and team performance
• Delivered exceptional customer service for automotive needs, enhancing customer satisfaction and loyalty
• Maintained daily inventory levels to ensure product availability