Shawn Sullivan

Geneva

Summary

Experienced Telecom Professional with more than 26 years of experience. Hardworking and passionate with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

years of professional experience

Work History

Field Manager

Verveba Telecom

10.2023 - Current

Lead and directed team of 20 technical professionals.
Boosted team performance and work quality by enhancing training.
Managed and integrated telecommunications services and systems across the Midwest region.
Monitored service quality to support customer needs and promote loyalty.
Followed standards and procedures to maintain safe work environment.
Communicated effectively with vendors to determine pricing and technical specifications for available hardware, software and services.

Field Technician IV

Ericsson Field Services

09.2009 - 09.2023

Train technicians in 5G/4G LTE Installation and Integrations.
Installation and decommissioning of 5G Private Network equipment.
Create MOPS (Methods of Procedures) for my team.
Provide remote technical support for technicians in multiple states.
Read and interpret construction drawings and antenna/fiber sweep reports.
Attended project kick off meetings with the customer and vendors.
Take part in the scoping, planning, and execution of customer projects.
Lead Technical SME for the North Central Region.
Managed field resources to meet project deadlines.
Conducted quality reviews and approvals of COP documentation.

Senior Field Technician

Sprint

07.1999 - 09.2009

T1 testing and troubleshooting.
Proficient in Motorola CDMA equipment turn up and acceptance testing.
Performed EVDO carrier adds and call testing.
Programmed Cisco routers and different CSU equipment.
Proficient with the following radio systems: SC-614, SC-4812T, SC-4812ET, UBS (Universal Base Station).
Responsible for operation and maintenance for Motorola CMDA and IDEN networks.

Education

Communications

UNITED STATES MARINE CORPS – 1st Radio Battalion

Kaneohe, HI

Instructor Training

LTE OPERATION AND MAINTENANCE

PLANO, TX

Skills

4G/5G Installation & Integration SME
CRAN/DRAN/Small cells/In-building
Project Planning & Execution
Inventory & Logistics
Scheduling

Reporting
Training and Technical support
Telecom quality inspections
Crew management
Resource allocation

Project Highlights

LTE Integrations for Metro PCS Project in Dallas / Ft. Worth, TX
LTE Installations for Metro PCS Project in New York, NY
2nd Carrier Installations for T-Mobile Project in New York, NY
LTE Tiger Team Integration/Troubleshooting in New York, NY
LTE Integrations for Metro PCS Project in Los Angeles, CA
RAX board Installation for T-Mobile Project in Los Angeles, CA
TX board Installation for T-Mobile Project in Los Angeles, CA
LTE Integrations for Metro PCS Project in Philadelphia, PA
AT&T LTE Installations/Integrations/ Chicago, IL
EVDO Installation and Integration for Metro PCS in Connecticut
T-Mobile DUW30 Installation and Integration in Boston, MA
LTE Installation/Integration for Sprint in Reston, VA
LTE Installation/Integration for Sprint in Atlanta, GA
Sprint Network Vision site acceptance for Indiana, Ohio, and Illinois
AT&T 3rd and 4th Carrier Installation/Integrations Chicago, IL
AT&T/Lucent In-building solutions, Site walks/Installation/Integration and Acceptance
Ericsson in-building DOT RF Construction and Data collection site walks
Verizon Viking and AT&T Falcon in-building program SME
Verizon Busbar replacement project - California, Illinois, Indiana
USCC Lab Trial – Small cell Installation Chicago, IL
AT&T BWE project Chicago, IL
Verizon BBU Emulation Testing / Chicago, IL
Verizon XMU/Carrier adds / Chicago, IL
Verizon 5G C-band macro site installation and integrations / Chicago. IL
Verizon 4G/5G small cell deployment / Chicago, IL
Verizon In-building installation and Integrations / Chicago, IL
Verizon CRAN DWDM installation and Integrations / Chicago, IL
AT&T 5G Mm wave radio turnups and call testing / Chicago, IL
AT&T C-band and Nokia Dafi project / Chicago, IL

Timeline