Shawn Albright
Naperville
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
4
4
years of professional experience
2026
2026
years of post-secondary education
Work History
Service co
Discount Tire
Naperville
10.2022 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Operated a variety of machinery and tools safely and efficiently.
Sales Associate
Zumiez
Naperville
08.2021 - 07.2022
- Assisted customers with product selection and inquiries.
- Maintained organized merchandise displays to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals.
- Handled customer complaints and resolved issues effectively.
- Conducted inventory counts and replenished stock as needed.
- Educated customers about promotions and loyalty programs.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Education
Bachelor of Arts - Finance
College of DuPage
Glen Ellyn, IL 08.2024 - 10.2025
Neuqua Valley Highschool
Naperville, ILSkills
- Financial analysis
- Microsoft Excel
- Customer service
- Team collaboration
- Problem solving
- Sales techniques
- Dependable and responsible
- Verbal communication
- PPE use
- PPE compliance
- Communication
- Self-Directed
- Friendly, positive attitude
- Analytical thinking
- Problem resolution
- Data entry
Timeline
Bachelor of Arts - Finance
College of DuPage
08.2024 - 10.2025
Service co
Discount Tire
10.2022 - Current
Sales Associate
Zumiez
08.2021 - 07.2022
Neuqua Valley Highschool