Shavell Willingham
Chicago
Summary
Skilled and reliable Food Service Worker committed to supporting the ultimate customer experience. Adept in performing all tasks related to food service including food surface sanitation, preparation, and adherence to all food safety protocols and guidelines. Willing to relocate to: Chicago, IL Authorized to work in the US for any employer Highly motivated and detail-oriented Dietary Aide with a demonstrated ability to provide exceptional food service in healthcare environments. Skilled in assisting with meal preparation, monitoring dietary restrictions, and ensuring the overall satisfaction of patients and residents. Strong knowledge of nutrition and food safety practices, coupled with excellent communication and customer service skills. A dependable team player who is dedicated to promoting the well-being and health of individuals through effective dietary support.
Overview
7
7
years of professional experience
Work History
Security Officer
GardaWorld Security
328 S Jefferson St
08.2025 - 02.2026
- Monitored premises to ensure safety and security compliance.
- Responded swiftly to incidents, ensuring proper protocols were followed.
- Conducted regular patrols to identify and address potential security risks.
- Collaborated with law enforcement during investigations and emergencies.
- Prepared detailed reports on security activities and incidents for management review.
- Trained new staff on security procedures and emergency response protocols.
- Implemented access control measures to restrict unauthorized entry effectively.
Food Service Worker
UChicago Medicine
09.2023 - 02.2024
- Provided excellent customer service, addressing customer inquiries, resolving complaints, and accommodating special dietary needs.
- Followed food safety and sanitation protocols, including temperature monitoring, storage guidelines, and proper handling of hazardous materials.
- Maintained a clean and organized work area, including cleaning dishes, utensils, and kitchen equipment.
- Assisted with food preparation tasks, such as slicing vegetables, marinating meats, and baking bread.
- Efficiently prepared and served food and beverages to customers, ensuring proper portion control and presentation.
Patient Transporter
Saint Anthony Hospital
10.2021 - 07.2023
- Efficiently transport patients to various departments within the hospital, ensuring their comfort and safety throughout the journey.
- Communicate effectively with nursing and medical staff to coordinate and prioritize patient transportation requests, guaranteeing timely and efficient service.
- Assist in the transfer of patients from beds to stretchers and wheelchairs, utilizing proper lifting and transferring techniques to minimize risk of injury.
- Maintain cleanliness and sanitation of transport equipment, including wheelchairs and stretchers, to prevent infection and ensure a safe environment for patients.
- Provide exceptional customer service to patients and their families, addressing any concerns and providing reassurance during the transportation process.
Cashier
Wendy’s
10.2022 - 01.2023
- Processed customer transactions efficiently and accurately using cash registers and point-of-sale systems.
- Provided excellent customer service by greeting and assisting customers, answering their questions, and resolving any issues or concerns.
- Maintained a clean and organized cashier station, including stocking necessary supplies and ensuring all cash handling procedures were followed.
- Assisted with inventory management by monitoring product levels, conducting counts, and reporting any discrepancies to management.
- Collaborated with team members to ensure a positive and efficient shopping experience for customers, including bagging items, processing returns, and promoting sales and promotions.
Cashier
Jewel Osco
07.2022 - 12.2022
- Handled cash and processed customer transactions accurately and efficiently.
- Balanced cash drawer and maintained accurate records of daily sales.
- Provided exceptional customer service, resolving inquiries, and ensuring customer satisfaction.
- Trained and mentored new cashiers to enhance their skills and improve productivity.
- Assisted with inventory management, restocking shelves, and organizing merchandise.
Dietary Aide/Cashier
Saint Anthony Hospital
08.2019 - 09.2020
- Successfully perform cashier duties, accurately handling cash transactions and providing exceptional customer service.
- Prepare and serve meals according to dietary and portion control requirements, ensuring high quality and presentation.
- Maintain inventory and restock supplies, optimizing efficiency and preventing shortages.
- Collaborate with kitchen staff and dietary team to accommodate special dietary needs or restrictions of patients and residents.
- Maintain a clean and sanitary work environment, following strict food safety and hygiene procedures to uphold health standards.
- Set up items for purchase on daily basis.
- Keep refrigerator stocked and product rotated using the first in, first out rule.
Education
undefined
Al Raby School / CMTY ENVIRONMENT
Chicago, IL06.2021
Skills
- Food handling
- Cleaning experience
- Nursing
- Senior care
- Retail sales
- Meal preparation
- Hospital experience
- Food safety
- Catering
- Microsoft Word
- Host/Hostess
- Communication
- Leadership
- Time management
- Good customer service
- Ability to work under pressure
Timeline
Security Officer
GardaWorld Security
08.2025 - 02.2026
Food Service Worker
UChicago Medicine
09.2023 - 02.2024
Cashier
Wendy’s
10.2022 - 01.2023
Cashier
Jewel Osco
07.2022 - 12.2022
Patient Transporter
Saint Anthony Hospital
10.2021 - 07.2023
Dietary Aide/Cashier
Saint Anthony Hospital
08.2019 - 09.2020
undefined
Al Raby School / CMTY ENVIRONMENT