For the last few months, I have been working as a tech support representative for an ISP in a temporary remote position. I discovered IT and I have a lot of passion for it, and I would like to advance for my first Help Desk or similar position.
I passed the CompTIA A+ Core 1 exam, and at the moment I'm studying towards the second, Core 2 exam and I hope to pass in the following weeks.
Providing tech support for the company's private and business customers, which includes:
Usual back-office work for a bank's archive, such as:
One main station - had responsibility for everything:
Frontal and remote customer service
undefinedMilitary police.
I served as a military policeman, advanced to a non-commissioned officer, and finished my service as a member of the team responsible for quality assurance of the training provided by the corps.