Sharronne Kapanui
DeKalb
Summary
Compassionate caregiver with extensive experience at Help at Home, skilled in providing emotional support and daily living assistance. Proven ability to enhance clients' quality of life through effective communication and problem-solving. Dependable and responsible, adept at managing care plans and ensuring safety while maintaining a respectful environment.
Overview
5
5
years of professional experience
Work History
Caregiver
Help at Home
DeKalb, IL
08.2023 - Current
- Assisted clients with daily living activities, ensuring comfort and safety at home.
- Provided emotional support and companionship, enhancing clients' quality of life and well-being.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Transported individuals to events and activities, medical appointments, and shopping trips.
General Laborer
Prologistix Staffing
DeKalb, IL
07.2024 - 05.2025
- Maintained cleanliness and organization of work areas to promote safety.
- Performed general housekeeping and cleaning tasks.
- Assisted team members with tasks that require group effort.
- Completed tasks efficiently for timely project completion within set deadlines.
- Notified supervisors of defective equipment or material.
- Assembling small products and boxes
- packing
- palletizing
Call Center Agent (Work From Home)
Maximus
DeKalb, IL
04.2021 - 05.2024
- Properly authenticate each caller before verifying or releasing and information.
- Place outgoing and receive incoming calls to and from Veterans regarding compensation and pension exams.
- Obtain scheduling availability and traveling availability of Veterans.
- Confirm or reschedule appointments.
- Properly modify changes and document information in OMS.
- Notify providers of cancellation for appointments scheduled within 72 hours from the time of call.
- Explain the policies and procedures of VES and the VA to Veterans who are unfamiliar with VES Company.
- Explain the purpose of attending required exams.
COVID-19 Data Entry Staff Member
Customer Service Represenative (work From Home)
DeKalb, IL
04.2021 - 07.2021
- Answer incoming calls from the public related to COVID-19 vaccination.
- Schedule, transfer / refer citizens to appropriate entities.
- Maintain current understanding of CDC information on regulation policies and procedures.
- Provide knowledgeable responses to numerous telephone inquiries.
- Track and document all inquiries using the applicable system.
Sonic’s Alloyed
General Labor
DeKalb, IL
01.2021 - 03.2021
- Package products fold cartons, and label equipment
- Ensure blisters are not cracked and that products are sealed.
Assembly Line Worker
Target Distribution Center
DeKalb, IL
08.2020 - 01.2021
- Operated assembly line machinery to meet production targets efficiently.
- Conducted quality control checks on finished products to ensure compliance with standards.
- Collaborated with team members to streamline assembly processes, reducing downtime.
- Trained new employees on safety protocols and equipment operation procedures.
Education
Associate of Science - Medical Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FLAssociate of Applied Science - Health Information Technology
DeVry University
Naperville, ILCertificate - CNA
Kishwuakee College
Malta, IL01-2025
High School Diploma -
Johana High School
Kapa’au, HI05-1999
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Patient care
- Daily living assistance
- Multitasking and organization
- Personal hygiene assistance
- Basic housekeeping
- Emotional support
- Housekeeping
- Strong ethics
- Meal preparation
- Housekeeping tasks
- Relationship building
- Compassionate care
- Flexible schedule
- Verbal and written communication skills
- First aid and safety
- Patient companionship
- HIPAA compliance
- COVID-19 safety policies
- Medication and appointment reminders
- Supportive companionship
- Alzheimer's care
- Dementia care
- Mobility assistance
- Heavy lifting
- ADL assistance
- Client transportation
- Care plan management
- Hoyer lifting equipment
- Transportation services
- PPE usage
- Active listening
- Lifting and transferring
- Daily living activities assistance
- Fast learner
Timeline
General Laborer
Prologistix Staffing
07.2024 - 05.2025
Caregiver
Help at Home
08.2023 - Current
Call Center Agent (Work From Home)
Maximus
04.2021 - 05.2024
COVID-19 Data Entry Staff Member
Customer Service Represenative (work From Home)
04.2021 - 07.2021
Sonic’s Alloyed
General Labor
01.2021 - 03.2021
Assembly Line Worker
Target Distribution Center
08.2020 - 01.2021
Associate of Science - Medical Medical Billing And Coding
Ultimate Medical Academy
Associate of Applied Science - Health Information Technology
DeVry University
Certificate - CNA
Kishwuakee College
High School Diploma -
Johana High School