Sharmaine Jackson
Chicago
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Cta public safety
Monterey Security Cameras
Chicago
08.2025 - 04.2026
- Completed day-to-day duties accurately and efficiently.
- Patrol train area & outside perimeter of red line
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Residential Concierge
Titan
Chicago
06.2024 - 11.2025
- Organized resident events to foster community engagement and interaction.
- Managed resident inquiries and provided assistance with building services.
- Coordinated facility maintenance requests and ensured prompt follow-up.
Education
Associate of Business Administration - Business Administration
Robert Morris University
Coraopolis, PA 06.2021 - 06.2023
Skills
- Handcuff training
- CPR certification
- Problem resolution
- Customer service
- 5 years experience
Certification
- Hand cuff training certification
- In house K-8 training
Accomplishments
- Employe of the month twice
Timeline
Cta public safety
Monterey Security Cameras
08.2025 - 04.2026
Residential Concierge
Titan
06.2024 - 11.2025
Associate of Business Administration - Business Administration
Robert Morris University
06.2021 - 06.2023