Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sharif Mahmud

Skokie

Summary

Proven hospitality professional with a track record of enhancing guest satisfaction at Hilton Hotel through exceptional customer service and hospitality expertise. Skilled in cash handling and fostering warm relationships, I excel in fast-paced environments, ensuring efficient workflow and pristine dining experiences. My strong work ethic and guest engagement abilities contribute to memorable stays for all guests.

Overview

13
13
years of professional experience

Work History

Hotel-server,Food Runner,Buffet , Room Serveice,,

Hilton Hotel
04.2011 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

High School Diploma -

Dhaka College
Dhaka
01.2001

Skills

  • Guest Engagement
  • Hospitality service expertise
  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling

Languages

Bengali
Native or Bilingual
Hindi
Full Professional
Urdu
Full Professional

Timeline

Hotel-server,Food Runner,Buffet , Room Serveice,,

Hilton Hotel
04.2011 - Current

High School Diploma -

Dhaka College

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Sharif Mahmud