Sharie Wilkins Eady
Calumet City
Summary
Knowledgeable behavior technician, dedicated to helping develop skills and manage behaviors in an individualized way. Practiced multitasker with excellent time management, problem-solving and conflict resolution skills.
Overview
6
6
years of professional experience
Work History
Behavioral Health Specialist
Campanga Academy
2025.10 - 2026.04
- Developed individualized treatment plans to address diverse behavioral health needs.
- Provided crisis intervention and support to clients experiencing acute distress.
- Conducted comprehensive assessments to identify mental health challenges and strengths.
- Collaborated with multidisciplinary teams to enhance client care strategies.
Customer Service Representative
Orc Protel
2024.04 - 2025.08
- Provided excellent customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction.
- Demonstrated strong product knowledge to effectively answer questions and provide accurate information to customers.
- Maintained up-to-date knowledge of products/services offered by the company through ongoing training sessions.
House Cleaner
Helping Hands Cleaning Service
2022.04 - 2025.03
- Performed thorough cleaning of residential properties, including dusting, vacuuming, mopping floors, and sanitizing surfaces.
- Utilized various cleaning tools and equipment effectively to achieve optimal results.
- Completed deep-cleaning projects on a regular basis, such as carpet shampooing or window washing.
General Laborer
Lando frost
2020.01 - 2022.02
- Operated machinery and equipment in a fast-paced factory environment.
- Collaborated with team members to meet production goals and deadlines.
- Followed standard operating procedures (SOPs) to ensure consistent product quality.
- Packaged finished goods efficiently and securely for shipment or storage.
Education
High School Diploma -
General Education
Chicago, IL03.2016
Skills
- Customer service
- Complaint resolution
- Conflict resolution
- Progress reporting
- Treatment planning
- Crisis intervention
- Effective communication
- Team collaboration
- Problem solving
Timeline
Behavioral Health Specialist
Campanga Academy
2025.10 - 2026.04
Customer Service Representative
Orc Protel
2024.04 - 2025.08
House Cleaner
Helping Hands Cleaning Service
2022.04 - 2025.03
General Laborer
Lando frost
2020.01 - 2022.02
High School Diploma -
General Education