Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sharhonda  Hinton

Sharhonda Hinton

Chicago,IL

Summary

Dynamic professional with 3+ years of success in customer service and security operations. Adept at delivering exceptional service to diverse clientele while maintaining a vigilant focus on safety and security protocols. Skilled at effectively managing high-pressure situations and responding swiftly to emergencies. Possess strong communication and interpersonal abilities, facilitating seamless collaboration with team members and ensuring client satisfaction. Proactive in identifying and mitigating potential risks, with a commitment to maintaining a safe and secure environment for all stakeholders. Proficient in the art of hospitality, possessing the skills necessary to excel as a server and provide an outstanding dining experience. Committed to maintaining a professional demeanor to contribute to the success of the team and organization.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Security Receptionist

Allied Universal Security Services
08.2022 - 03.2024

• Cultivated a welcoming environment by consistently providing courteous and professional customer service to all individuals, addressing inquiries, and offering assistance with a proactive and positive demeanor.

• Upheld record-keeping standards by maintaining clear and accurate administrative logs at the front desk, thoroughly documenting the movement of people and packages to ensure accountability and compliance with security protocols.

• Exercised keen observation and discretion in controlling access for tenants, visitors, and vendors, employing thorough verification procedures to uphold safety and security of the premises and its occupants.

• Demonstrated a proactive approach to security management by actively monitoring security cameras and conducting regular patrols, promptly identifying and addressing potential security threats to maintain a safe and secure environment.

Patient Transporter

The University Of Chicago Medicine
09.2021 - 07.2022
  • Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
  • Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Warmly greeted patients and visitors and made each feel welcome.

Cashier

Target
11.2020 - 08.2021
  • Greeted and assisted customers, providing attentive service and knowledgeable product guidance.
  • Operated various electronic systems including scanners, scales, and cash registers with precision and efficiency.
  • Ensured accuracy in transactions by meticulously balancing cash register and generating detailed sales reports.
  • Processed payments accurately, verifying prices and quantities, and issuing receipts for every transaction.
  • Handled refunds, exchanges, and resolved customer complaints with professionalism and courtesy.

Education

High School Diploma -

Thornton Township Highschool
Harvey, IL
05.2022

Skills

  • Point of Sale(POS)
  • Customer Transactions
  • Sales Reconciliation
  • Checkout Process
  • Guest Satisfaction
  • Hospitality
  • Communication
  • Customer Service
  • Patient Safety
  • Cash Handling

Certification

  • CPR Certifications
  • PREC Card

Timeline

Security Receptionist

Allied Universal Security Services
08.2022 - 03.2024

Patient Transporter

The University Of Chicago Medicine
09.2021 - 07.2022

Cashier

Target
11.2020 - 08.2021

High School Diploma -

Thornton Township Highschool
Sharhonda Hinton