Dynamic professional with 3+ years of success in customer service and security operations. Adept at delivering exceptional service to diverse clientele while maintaining a vigilant focus on safety and security protocols. Skilled at effectively managing high-pressure situations and responding swiftly to emergencies. Possess strong communication and interpersonal abilities, facilitating seamless collaboration with team members and ensuring client satisfaction. Proactive in identifying and mitigating potential risks, with a commitment to maintaining a safe and secure environment for all stakeholders. Proficient in the art of hospitality, possessing the skills necessary to excel as a server and provide an outstanding dining experience. Committed to maintaining a professional demeanor to contribute to the success of the team and organization.
• Cultivated a welcoming environment by consistently providing courteous and professional customer service to all individuals, addressing inquiries, and offering assistance with a proactive and positive demeanor.
• Upheld record-keeping standards by maintaining clear and accurate administrative logs at the front desk, thoroughly documenting the movement of people and packages to ensure accountability and compliance with security protocols.
• Exercised keen observation and discretion in controlling access for tenants, visitors, and vendors, employing thorough verification procedures to uphold safety and security of the premises and its occupants.
• Demonstrated a proactive approach to security management by actively monitoring security cameras and conducting regular patrols, promptly identifying and addressing potential security threats to maintain a safe and secure environment.