Shardae Spruille
Forest Park
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking and exceptional customer service skills at Yolk, enhancing guest experiences and streamlining operations. A collaborative team player, I effectively managed cash and utilized problem-solving abilities to improve service quality and efficiency.
Overview
1
1
year of professional experience
Work History
Server
Yolk
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Barista
Yolk
10.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Hostess
Yolk
10.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Silverware Roller
Yolk
04.2023 - Current
- Ensured compliance with health codes by wearing gloves and maintaining proper hygiene during the entire silverware rolling process.
- Contributed to cost-saving efforts by reusing materials such as napkins or ribbons when appropriate without compromising quality or hygiene standards.
- Streamlined silverware preparation process for faster table turnover time in a busy dining establishment.
- Reduced cross-contamination risks by separating clean and dirty utensils in designated areas throughout the work station.
Education
High School Diploma -
Oak Park And River Forest
Oak Park, IL05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Team Player
- Time Management
- Problem-Solving
Timeline
Server
Yolk
06.2024 - Current
Barista
Yolk
10.2023 - Current
Hostess
Yolk
10.2023 - Current
Silverware Roller
Yolk
04.2023 - Current
High School Diploma -
Oak Park And River Forest
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