Sharahra Watson
Chicago
Summary
Dynamic and detail-oriented professional with a proven track record at University of Chicago Medicine, excelling in time management and team collaboration. Adept at decision-making and data entry, I consistently enhanced operational efficiency and fostered positive relationships, ensuring exceptional service delivery in fast-paced environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Surgical Patients Services Assistant
University of Chicago Medicine
04.2022 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Dietary Aide Assistant
South Point Nursing Home
06.2019 - 03.2022
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Assisted in menu planning to cater to diverse patient dietary restrictions, ensuring balanced nutrition.
- Participated in regular training on food safety and dietary trends, staying ahead in nutritional knowledge.
- Monitored food quality and freshness throughout day.
Customer Service Store Associate
Walmart Super Center
03.2014 - 04.2016
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Maintained tidy and organized store to comply with cleanliness standards.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
Cashier
Ross Dress for Less
05.2011 - 06.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Harlan Academy
E 95th Michigan St06.2014
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Team collaboration
- Verbal and written communication
- Relationship building
- Data entry
- Problem-solving
- Workload management
- Office administration
- Schedule and calendar management
- Decision-making
- Mail sorting and distribution
- Billing and coding
- Call reception
Certification
Serve safe certification
Languages
English
Full Professional
Timeline
Surgical Patients Services Assistant
University of Chicago Medicine
04.2022 - Current
Dietary Aide Assistant
South Point Nursing Home
06.2019 - 03.2022
Customer Service Store Associate
Walmart Super Center
03.2014 - 04.2016
Cashier
Ross Dress for Less
05.2011 - 06.2013
Harlan Academy
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