Shantea Casey
Chicago,IL
Summary
I am an upbeat, energetic Mixologist & Manager with a passion and flair for hospitality. An employer will find in me a detailed minded organized professional with over ten years' experience in high volume fine dining and full-service upscale environments. Currently I am seeking a position which will allow me to continue my career providing exceptional service while exceeding guest expectations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Lead Bartender
Tortoise Supper Club
Chicago, IL
10.2021 - 08.2025
- Designed and curated a selection of original craft cocktails that became top-selling signature drinks, directly contributing to a 20% increase in beverage sales.
- Trained and developed all new hires and servers through a detailed liquor class, improving bartender speed and knowledge while enabling servers to more effectively sell products to guests.
- Consistently created more than 500 cocktails per evening in a high-volume, fast-paced environment while maintaining exceptional quality and presentation.
- Cultivated a dedicated customer through expert product knowledge, personalized service, and a creative blend of classic and innovative techniques.
- Educated restaurant staff on spirit origins and unique qualities, empowering them to provide engaging stories and recommendations to guests.
Flagship Bar and Café Manager
Dylan’s Candy Bar Chicago
Chicago, IL
04.2015 - 04.2019
- Member of Grand Opening Management Team at the Chicago flagship Bar and Café
- Established the procedures, standards, and recipes for the craft cocktail bar.
- Performed all vital Management functions associated with running the Café & Bar.
- Responsible for all ordering, inventory, and cost control for the Bar and Corporate Events.
- Craft cocktail research, development, and implementation.
Event Organizer/Bar Manager/ Bottle Service Supervisor
Quay- Chicago
Chicago, IL
11.2011 - 01.2016
- Offered premium liquor, wine, and champagne to private tables while delivering elite bottle service.
- Organized and coordinated large-scale events—often exceeding 400 attendees—customizing each experience to meet client needs.
- Oversaw full bar operations, ensuring prompt, efficient, and high-quality service throughout all events.
Bar/Cocktail
McCormick & Schmicks Seafood Restaurant
11.2009 - 08.2011
- Assisted guest with order selection and meal service focusing on high guest check averages
- Obtained and exhibited a vast knowledge of offerings
- Excelled in multitasking while promoting teamwork during high and low volume periods
Customer Relations/Floor Manager
La Strada Ristorante
05.2005 - 01.2007
- Managed Floor ensuring prompt and efficient service
- Assisted in set up and maintenance of private functions
- Served as a bartender for special events for upscale clientele
Education
Associate of Science -
Keiser University
Fort Lauderdale, FL09-2005
Skills
- POS Systems- Aloha/ Micros/ Squirrel/ NetSuite/ NorthStar
- Computer- Word/ Excel/Quickbooks/ OpenTable
Certification
- Bassett Certified Illinois
- Certified FoodService Manager Chicago Dept. of Public Health
- Food Service Sanitation IL Dept. of Public Health
- OSHA Certified
Timeline
Lead Bartender
Tortoise Supper Club
10.2021 - 08.2025
Flagship Bar and Café Manager
Dylan’s Candy Bar Chicago
04.2015 - 04.2019
Event Organizer/Bar Manager/ Bottle Service Supervisor
Quay- Chicago
11.2011 - 01.2016
Bar/Cocktail
McCormick & Schmicks Seafood Restaurant
11.2009 - 08.2011
Customer Relations/Floor Manager
La Strada Ristorante
05.2005 - 01.2007
Associate of Science -
Keiser University