Shantea Casey
Chicago,IL
Summary
I am an upbeat, energetic Mixologist & Manager with a passion and flair for hospitality. An employer will find in me a detailed minded organized professional with over ten years' experience in high volume fine dining and full-service upscale environments. Currently I am seeking a position which will allow me to continue my career providing exceptional service while exceeding guest expectations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Lead Bartender
Tortoise Supper Club
10.2021 - 08.2025
- Designed and curated a selection of original craft cocktails that became top-selling signature drinks, directly contributing to a 20% increase in beverage sales.
- Trained and developed all new hires and servers through a detailed liquor class, improving bartender speed and knowledge while enabling servers to more effectively sell products to guests.
- Consistently created more than 500 cocktails per evening in a high-volume, fast-paced environment while maintaining exceptional quality and presentation.
- Cultivated a dedicated customer through expert product knowledge, personalized service, and a creative blend of classic and innovative techniques.
- Educated restaurant staff on spirit origins and unique qualities, empowering them to provide engaging stories and recommendations to guests.
Flagship Bar and Café Manager
Dylan’s Candy Bar Chicago
04.2015 - 04.2019
- Member of Grand Opening Management Team at the Chicago flagship Bar and Café
- Established the procedures, standards, and recipes for the craft cocktail bar.
- Performed all vital Management functions associated with running the Café & Bar.
- Responsible for all ordering, inventory, and cost control for the Bar and Corporate Events.
- Craft cocktail research, development, and implementation.
Event Organizer/Bar Manager/ Bottle Service Supervisor
Quay- Chicago
11.2011 - 01.2016
- Offered premium liquor, wine, and champagne to private tables while delivering elite bottle service.
- Organized and coordinated large-scale events—often exceeding 400 attendees—customizing each experience to meet client needs.
- Oversaw full bar operations, ensuring prompt, efficient, and high-quality service throughout all events.
Bar/Cocktail
McCormick & Schmicks Seafood Restaurant
11.2009 - 08.2011
- Assisted guest with order selection and meal service focusing on high guest check averages
- Obtained and exhibited a vast knowledge of offerings
- Excelled in multitasking while promoting teamwork during high and low volume periods
Customer Relations/Floor Manager
La Strada Ristorante
05.2005 - 01.2007
- Managed Floor ensuring prompt and efficient service
- Assisted in set up and maintenance of private functions
- Served as a bartender for special events for upscale clientele
Education
Associate of Science -
Keiser University
Fort Lauderdale, FL09-2005
Skills
- POS Systems- Aloha/ Micros/ Squirrel/ NetSuite/ NorthStar
- Computer- Word/ Excel/Quickbooks/ OpenTable
Certification
- Bassett Certified Illinois
- Certified FoodService Manager Chicago Dept. of Public Health
- Food Service Sanitation IL Dept. of Public Health
- OSHA Certified
Timeline
Lead Bartender
Tortoise Supper Club
10.2021 - 08.2025
Flagship Bar and Café Manager
Dylan’s Candy Bar Chicago
04.2015 - 04.2019
Event Organizer/Bar Manager/ Bottle Service Supervisor
Quay- Chicago
11.2011 - 01.2016
Bar/Cocktail
McCormick & Schmicks Seafood Restaurant
11.2009 - 08.2011
Customer Relations/Floor Manager
La Strada Ristorante
05.2005 - 01.2007
Associate of Science -
Keiser University