Shante Webster
Chicago
Summary
i have 10 years experience in a professional setting I I'm seeking a position that will allow me to utilize my skills training knowledge and work experience in today's job market.I bring a high energy,confident,and professional attitude with a passion for helping others
Overview
15
15
years of professional experience
2
2
Certifications
Work History
Housekeeping Room Attendant
Chicago Athletic Hotel
Chicago
04.2024 - 09.2026
- Cleaned and sanitized guest rooms according to hotel standards.
- Restocked supplies and ensured guest amenities were readily available.
- Replaced dirty linens with clean items according to established standards of quality control.
- Reported maintenance issues and damage in guest rooms to supervisor for prompt resolution.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Checked and restocked bathrooms with towels, rugs, and toiletries before guest check-in.
Security Guard
silver star protection group
Chicago
08.2021 - 03.2024
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to detect and prevent suspicious activities or breaches.
- Managed access control by verifying identification and screening visitors.
- Reported incidents and prepared detailed logs for management review.
- Responded to alarms, emergencies, and disturbances.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
cashier
Walmart
Chicago
01.2012 - 12.2015
- Operated cash register and processed customer transactions accurately, ensuring positive shopping experiences.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers in locating products, addressing inquiries, and providing tailored product recommendations.
- Assisted customers with product inquiries and returns.
- Resolved customer complaints with professionalism and empathy, enhancing customer satisfaction.
- Collaborated with team members to ensure smooth store operations.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
Richard T Crane
Chicago, IL06-2007
Skills
10 years in customer service
excellent in group settings able to collaborate successfully too complete tasks
6 years in the security field
Certification
Chicago Community Learning Center
Timeline
Housekeeping Room Attendant
Chicago Athletic Hotel
04.2024 - 09.2026
Security Guard
silver star protection group
08.2021 - 03.2024
cashier
Walmart
01.2012 - 12.2015
High School Diploma -
Richard T Crane